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Official casework recordDismissedCurrent release

Appeal 3340938

Public case and site metadata stored from the official casework database, including fields that were empty in the source release.

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Official decision document

The decision, section by section

3 sections

Read the development description and the Inspector’s text from the official decision PDF in source order. Source headings are retained where available. Personal and contact details are removed by an automated privacy filter; this is source material, not Rules for You analysis.

Section 01

Development description

the installation of a heat pump in the garden area.

  1. Section 02

    Decision

    The appeal is dismissed.

  2. Section 03

    Reasons

    The issue in this case is the effect of noise form the proposed air source heat pump (ASHP) on the neighbouring dwelling at No.[address].

    The appeal dwelling is a three-storey end of terrace property to the north of [address]. [address] is a wholly residential area with the surrounding properties having a similar character and design to the appeal site. The site has an attached property to the south, at No.[address], whilst to the north is a block of 3 garages. The flank wall of these, close to the position proposed for the ASHP, is constructed in brickwork.

    The Environmental Protection Officer’s (EPO) response to the planning officer when consulted on this proposal, indicated that the model proposed in the application was an EDLA 06E(3)V3. However, this was not specified on the application form and the technical specifications that the appellant provided covered 3 models. Through the [name], I asked if this model had been agreed with the appellant, and I also asked for a copy of the MCS assessment1. I was provided with the MCS assessment and told that the EPO had taken a worst case scenario (the noisiest of the 3 at 62dB(A)), and that this would be re-assessed should a different make or model be selected.

    I was also advised, in response to my query, that the nearest [name] (NSR) would be the neighbour at No.[address], and that the EPO also noted that there is an enclosed brick wall area (the garage referred to above) where the proposed ASHP would be installed, which would cause noise to be reflected South/[name]. This would magnify that noise at the neighbour’s boundary, and was not clearly indicated on the plans. 1 The Microgeneration Certification Scheme Standard MCS 007.

    The response of the EPO to the planning consultation was that the acoustic impact the ASHP model tested would generate a sound power level that is not permitted development. Therefore the EPO requested that, to make the proposal acceptable, a suitable ‘acoustic enclosure’ be incorporated into the design to reduce the noise level at the NSR. This would need to be a minimum reduction of 5 to 10dB(A).

    In the event, the council refused planning permission, rather than grant permission with a suitable condition. In response to my enquiry mentioned in paragraph 4 above, the planning officer confirmed that a condition requiring a baffle (‘acoustic enclosure’) would be acceptable.

    However, before going further, there is an error in the submitted MCS relating to ‘Step 2’ which accounts for ‘directivity’, that is the reflection from reflective surfaces. In the MCS the ground surface and the house wall on which the ASHP would be installed were taken into account. However, the proposed ASHP would be sited close to the wall of the garage already mentioned, which means that there would be 3 reflective surfaces, and therefore the measure should be 8 rather than 4 used in step 2 of the MCS.

    I also doubt the figure used in step 3 (distance from pump to the assessment position – the NSR) which was taken as 5.5m. The NSR is at the neighbour at No.[address]. From what I saw, it has a door to a living room on the ground floor and a bedroom window at first floor, both at about 7.5 to 8m away. However, the ground floor door would be shielded by the fence on the boundary between the houses, which would allow for an assumption of -10dB (MCS note 5 to step 5, second bullet point). However, this fence would not shield sound to the first floor bedroom window.

    Another consideration that does not seem to have been taken into account is that the proposed ASHP would be fixed to the rear elevation of a single storey side extension to the appeal property. This wall sits behind the main rear façade of the house itself, and therefore there would be a degree of ‘baffle’ arising from this relationship.

    Taking all these matters into account, I am of the view that with the selection of an ASHP within the range specified in the application, other than the ‘worst case’ loudest one, together with any necessary baffle, an accurately completed MCS would demonstrate a ‘Pass’ at step 10 of the MCS. Therefore the appeal could be upheld with a suitable condition requiring the identification of the precise model of ASHP to be used and a completed MCS demonstrating a ‘Pass’, with baffle if needed. This would need to be pre-commencement condition, since clearly the condition would need to be satisfied before the pump could be ordered, let alone put in place.

    In accordance with Section 100ZA(5) of the Town and Country Planning Act 1990, if the Inspector is minded to grant planning permission subject to pre-commencement condition(s) he/she may only do so with the written agreement of the appellant to the terms of the condition(s). I therefore asked the [name] to explain the position to the appellant, providing a draft text of the condition, requesting a statement of whether or not such a condition would be acceptable.

    The response was that there was too much hassle involved, and no agreement was given to the suggested pre-commencement condition. Based on the information before me, which does not include the precise model ASHP proposed or an accurate MCS assessment, I cannot be satisfied that the proposed ASHP would not lead to significant harm to the residential amenities of the occupiers of the neighbouring dwelling at No.[address].

    Therefore, the appeal will be dismissed.

Planning inspector and document dates

The official casework attribution is grouped under a one-way keyed hash and shown only by its local identifier. Decision-letter dates and page references are extracted by fixed first-page rules and checked against that authoritative record.

  • Appeal Decision

    Extracted inspector · page 1
    Inspector attribution ID 129No official casework-database value to compare
    Extracted decision date · page 1
    4 November 2024Matches the official casework database
    Extracted site visit dates
    15 October 2024 (page 1)

Reference and authority

Official identifiers and the planning authority recorded against this case.

Case reference
3340938
Application reference
DA/23/01456/FUL
Lead case reference
Not recorded
Planning authority
Dartford Borough Council
Planning authority code
E07000107

Casework details

The casework, procedure, development and linking details supplied by the official record.

Casework type
Householder (HAS)
Procedure
Written Representations
Development type
Householder developments
Appeal type reason
1. Refused planning permission
Appeal reason
Refusal
Type detail
Planning Appeals - Full
Jurisdiction
Transferred
Link status
Not Linked

Site and development

Published appeal-site measurements and planning designations, without the withheld precise location fields.

Site area
Not recorded
Floor space
Not recorded
Number of residences
0
Site in Green Belt
No
Agricultural holding
Not recorded
Affects setting of a listed building
No
Historic building grant made
No
Relates to a conservation area
No
Flooding is an issue
No
Site within an AONB
No
Site within an SSSI
No

Decision and dates

The published outcome and every imported case date.

Official decision
Dismissed
Decision category
Dismissed
Received date
18 March 2024
Valid date
3 June 2024
Start date
13 June 2024
Planning authority decision date
21 February 2024
Appeal decision date
4 November 2024

Case administration

Published recovery, call-in, costs and enforcement information for this case.

Redetermined
No
Bespoke
No
Date recovered
Not recorded
Date not recovered or derecovered
Not recorded
Call-in date
Not recorded
Costs applied for
No
Enforcement grounds count
Not recorded
Enforcement grounds
Not recorded

Source and catalogue history

When this record appeared in the rolling official release and when the catalogue stored it.

Source
Planning Inspectorate casework database
Source data system
Horizon
Dataset status
Current release
Catalogue record ID
59403
First seen
20 August 2026 at 14:24
Last seen
20 August 2026 at 16:28
Removed from release
Not recorded
Record created
20 August 2026 at 14:24
Record updated
24 August 2026 at 16:21