Appeal 3340938
Public case and site metadata stored from the official casework database, including fields that were empty in the source release.
A clearer next step
See how Inspectors approached issues like yours
Bring your planning decision into a private workspace. We separate the disputed points, then match them with source-located Inspector reasoning from similar appeals.
- See which issues the decision appears to turn on
- Compare the facts and open the full appeal records
One private comparison
How the refusal review worksOne-off service · No subscription
Similar appeals are evidence to inspect, not a prediction of your outcome.
Official decision document
The decision, section by section
3 sections
Read the development description and the Inspector’s text from the official decision PDF in source order. Source headings are retained where available. Personal and contact details are removed by an automated privacy filter; this is source material, not Rules for You analysis.
Section 01
Development description
the installation of a heat pump in the garden area.
Section 02
Decision
The appeal is dismissed.
Section 03
Reasons
The issue in this case is the effect of noise form the proposed air source heat pump (ASHP) on the neighbouring dwelling at No.[address].
The appeal dwelling is a three-storey end of terrace property to the north of [address]. [address] is a wholly residential area with the surrounding properties having a similar character and design to the appeal site. The site has an attached property to the south, at No.[address], whilst to the north is a block of 3 garages. The flank wall of these, close to the position proposed for the ASHP, is constructed in brickwork.
The Environmental Protection Officer’s (EPO) response to the planning officer when consulted on this proposal, indicated that the model proposed in the application was an EDLA 06E(3)V3. However, this was not specified on the application form and the technical specifications that the appellant provided covered 3 models. Through the [name], I asked if this model had been agreed with the appellant, and I also asked for a copy of the MCS assessment1. I was provided with the MCS assessment and told that the EPO had taken a worst case scenario (the noisiest of the 3 at 62dB(A)), and that this would be re-assessed should a different make or model be selected.
I was also advised, in response to my query, that the nearest [name] (NSR) would be the neighbour at No.[address], and that the EPO also noted that there is an enclosed brick wall area (the garage referred to above) where the proposed ASHP would be installed, which would cause noise to be reflected South/[name]. This would magnify that noise at the neighbour’s boundary, and was not clearly indicated on the plans. 1 The Microgeneration Certification Scheme Standard MCS 007.
The response of the EPO to the planning consultation was that the acoustic impact the ASHP model tested would generate a sound power level that is not permitted development. Therefore the EPO requested that, to make the proposal acceptable, a suitable ‘acoustic enclosure’ be incorporated into the design to reduce the noise level at the NSR. This would need to be a minimum reduction of 5 to 10dB(A).
In the event, the council refused planning permission, rather than grant permission with a suitable condition. In response to my enquiry mentioned in paragraph 4 above, the planning officer confirmed that a condition requiring a baffle (‘acoustic enclosure’) would be acceptable.
However, before going further, there is an error in the submitted MCS relating to ‘Step 2’ which accounts for ‘directivity’, that is the reflection from reflective surfaces. In the MCS the ground surface and the house wall on which the ASHP would be installed were taken into account. However, the proposed ASHP would be sited close to the wall of the garage already mentioned, which means that there would be 3 reflective surfaces, and therefore the measure should be 8 rather than 4 used in step 2 of the MCS.
I also doubt the figure used in step 3 (distance from pump to the assessment position – the NSR) which was taken as 5.5m. The NSR is at the neighbour at No.[address]. From what I saw, it has a door to a living room on the ground floor and a bedroom window at first floor, both at about 7.5 to 8m away. However, the ground floor door would be shielded by the fence on the boundary between the houses, which would allow for an assumption of -10dB (MCS note 5 to step 5, second bullet point). However, this fence would not shield sound to the first floor bedroom window.
Another consideration that does not seem to have been taken into account is that the proposed ASHP would be fixed to the rear elevation of a single storey side extension to the appeal property. This wall sits behind the main rear façade of the house itself, and therefore there would be a degree of ‘baffle’ arising from this relationship.
Taking all these matters into account, I am of the view that with the selection of an ASHP within the range specified in the application, other than the ‘worst case’ loudest one, together with any necessary baffle, an accurately completed MCS would demonstrate a ‘Pass’ at step 10 of the MCS. Therefore the appeal could be upheld with a suitable condition requiring the identification of the precise model of ASHP to be used and a completed MCS demonstrating a ‘Pass’, with baffle if needed. This would need to be pre-commencement condition, since clearly the condition would need to be satisfied before the pump could be ordered, let alone put in place.
In accordance with Section 100ZA(5) of the Town and Country Planning Act 1990, if the Inspector is minded to grant planning permission subject to pre-commencement condition(s) he/she may only do so with the written agreement of the appellant to the terms of the condition(s). I therefore asked the [name] to explain the position to the appellant, providing a draft text of the condition, requesting a statement of whether or not such a condition would be acceptable.
The response was that there was too much hassle involved, and no agreement was given to the suggested pre-commencement condition. Based on the information before me, which does not include the precise model ASHP proposed or an accurate MCS assessment, I cannot be satisfied that the proposed ASHP would not lead to significant harm to the residential amenities of the occupiers of the neighbouring dwelling at No.[address].
Therefore, the appeal will be dismissed.
Planning inspector and document dates
The official casework attribution is grouped under a one-way keyed hash and shown only by its local identifier. Decision-letter dates and page references are extracted by fixed first-page rules and checked against that authoritative record.
Appeal Decision
- Extracted inspector · page 1
- Inspector attribution ID 129No official casework-database value to compare
- Extracted decision date · page 1
- 4 November 2024Matches the official casework database
- Extracted site visit dates
- 15 October 2024 (page 1)
Reference and authority
Official identifiers and the planning authority recorded against this case.
- Case reference
- 3340938
- Application reference
- DA/23/01456/FUL
- Lead case reference
- Not recorded
- Planning authority
- Dartford Borough Council
- Planning authority code
- E07000107
Casework details
The casework, procedure, development and linking details supplied by the official record.
- Casework type
- Householder (HAS)
- Procedure
- Written Representations
- Development type
- Householder developments
- Appeal type reason
- 1. Refused planning permission
- Appeal reason
- Refusal
- Type detail
- Planning Appeals - Full
- Jurisdiction
- Transferred
- Link status
- Not Linked
Site and development
Published appeal-site measurements and planning designations, without the withheld precise location fields.
- Site area
- Not recorded
- Floor space
- Not recorded
- Number of residences
- 0
- Site in Green Belt
- No
- Agricultural holding
- Not recorded
- Affects setting of a listed building
- No
- Historic building grant made
- No
- Relates to a conservation area
- No
- Flooding is an issue
- No
- Site within an AONB
- No
- Site within an SSSI
- No
Decision and dates
The published outcome and every imported case date.
- Official decision
- Dismissed
- Decision category
- Dismissed
- Received date
- 18 March 2024
- Valid date
- 3 June 2024
- Start date
- 13 June 2024
- Planning authority decision date
- 21 February 2024
- Appeal decision date
- 4 November 2024
Case administration
Published recovery, call-in, costs and enforcement information for this case.
- Redetermined
- No
- Bespoke
- No
- Date recovered
- Not recorded
- Date not recovered or derecovered
- Not recorded
- Call-in date
- Not recorded
- Costs applied for
- No
- Enforcement grounds count
- Not recorded
- Enforcement grounds
- Not recorded
Source and catalogue history
When this record appeared in the rolling official release and when the catalogue stored it.
- Source
- Planning Inspectorate casework database
- Source data system
- Horizon
- Dataset status
- Current release
- Catalogue record ID
- 59403
- First seen
- 20 August 2026 at 14:24
- Last seen
- 20 August 2026 at 16:28
- Removed from release
- Not recorded
- Record created
- 20 August 2026 at 14:24
- Record updated
- 24 August 2026 at 16:21