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Appeal 3365431

Public case and site metadata stored from the official casework database, including fields that were empty in the source release.

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Official decision document

The decision, section by section

5 sections

Read the development description and the Inspector’s text from the official decision PDF in source order. Source headings are retained where available. Personal and contact details are removed by an automated privacy filter; this is source material, not Rules for You analysis.

Section 01

Development description

installation of an open access communication Hub, including the removal of an existing communication apparatus.

  1. Section 02

    Decision

    The appeal is allowed and the planning permission Ref 25/01271/FULL, for installation of an open access communication Hub, including the removal of an existing communication apparatus, at [address], [address], London [postcode] , granted on 25 April 2025, is varied by deleting condition Nos 2, 3, 4, 5, 6, 7, 8 and 12, and substituting for them the following conditions:

    The maximum luminance of the digital touchscreen forming the main user interface of the Hub shall not exceed [address] metre during hours of darkness, and shall at all times operate in accordance with the recommended luminance levels set out in the ‘Institute of [name] 05 (PLG05): The Brightness of [name], or any successor guidance.

    The digital touchscreen forming the main user interface shall not display any content that resembles or could reasonably be interpreted as a traffic sign, as defined in section [address] Traffic Regulation Act 1984.

  2. Section 03

    [name]

    The main issues are whether the disputed conditions are reasonable and necessary having regard to: • amenity, in the case of all conditions except No 4; and • public safety, in the case of condition Nos 3 and 4 only.

  3. Section 04

    Reasons

    The planning permission is for an open‐access communication hub (the Hub). At the time of my visit, the Hub had been installed in accordance with the approved plans. It incorporates two digital screens: an interactive touchscreen beneath a canopy forming the main user interface, and a larger LCD screen on the rear façade, the latter of which benefits from separate express advertisement consent under the Town and Country Planning (Control of Advertisements) (England) Regulations 2007 (the 2007 Regulations).

    [name] 2 to 8 primarily concern the advertisement display, which is regulated through the separate consent. However, as condition Nos 2 and 4 refer generally to the “digital display screens”, they also apply to the touchscreen. As this functions as the Hub’s main user interface and is not an advertisement, it remains subject to planning control. To that extent, a luminance limit (condition No

    and a prohibition on content resembling traffic signs (condition No 4) are reasonable and necessary safeguards for amenity and public safety. These conditions should therefore be retained in part and revised to apply only to the touchscreen. The reference in condition No 2 to PLG05 remains appropriate, as luminance control of the touchscreen is a planning consideration independent of advertisement regulation.

    As drafted, condition Nos 3 and 8 also fail to distinguish between the advertisement display and the touchscreen. However, imposing restrictions on moving images, transitions and other dynamic content would undermine the functionality of the touchscreen, which is inherently interactive. No substantive evidence has been provided to demonstrate that the modest scale of the touchscreen and its interactive content would give rise to amenity or public safety concerns sufficient to justify controls that would impair its operation. Moreover, imposing those conditions on the advertisement panel would not meet the tests of being relevant to planning or the development. Conditions Nos 3 and 8 are therefore not reasonable or necessary.

    [name] 5, 6 and 7 relate exclusively to the advertisement content, which is controlled under separate express consent. The Council has not demonstrated why the planning permission must duplicate controls exercisable under that separate statutory regime, nor has it identified any planning‐specific harm that would arise in the absence of those conditions. They therefore fail the tests of necessity and relevance and should not be imposed.

    [name] 12 imposes a five‐year temporary permission. Although the Council argues that this would align with the express advertisement consent and allow the structure’s effects to be reassessed over time, it has provided no compelling site-specific evidence to support a temporary approach, nor any explanation as to why a replacement for a pre-existing kiosk requires time‐limiting. From my site observations, while similar installations exist in the wider area, none are in the immediate vicinity, and the Hub does not introduce uncharacteristic clutter or appear out of place within this busy urban setting. The Council’s justification is therefore generic and unsupported by site‐specific evidence. The Planning Practice Guidance advises that temporary conditions should be used only where a trial period is necessary or where circumstances are expected to change. The evidence fails to demonstrate that threshold is met in this case. [name] 12 is therefore not reasonable or necessary.

    Accordingly, I conclude that condition Nos 2 and 4 should be varied and reimposed insofar as they relate only to the interactive touchscreen. [name] 3, 5, 6, 7, 8 and 12 do not meet the tests of necessity or reasonableness and should be removed.

  4. Section 05

    Conclusion

    For the reasons given above, I conclude that the appeal should be allowed and the planning permission varied, as set out in my formal decision.

Planning inspector and document dates

The official casework attribution is grouped under a one-way keyed hash and shown only by its local identifier. Decision-letter dates and page references are extracted by fixed first-page rules and checked against that authoritative record.

  • Appeal Decision

    Extracted inspector · page 1
    Inspector attribution ID 4240No official casework-database value to compare
    Extracted decision date · page 1
    17 February 2026Matches the official casework database
    Extracted site visit dates
    22 January 2026 (page 1)

Reference and authority

Official identifiers and the planning authority recorded against this case.

Case reference
3365431
Application reference
25/01271/FULL
Lead case reference
Not recorded
Planning authority
City of Westminster Council
Planning authority code
E09000033

Casework details

The casework, procedure, development and linking details supplied by the official record.

Casework type
Planning Appeal
Procedure
Written Representations
Development type
Minor retail and services
Appeal type reason
4. Grant planning permission for the development subject to conditions to which you object
Appeal reason
Appeal Against Conditions
Type detail
Planning Appeals - Full
Jurisdiction
Transferred
Link status
Not Linked

Site and development

Published appeal-site measurements and planning designations, without the withheld precise location fields.

Site area
0 hectares
Floor space
0 m²
Number of residences
0
Site in Green Belt
No
Agricultural holding
No
Affects setting of a listed building
Not recorded
Historic building grant made
Not recorded
Relates to a conservation area
Not recorded
Flooding is an issue
Not recorded
Site within an AONB
Not recorded
Site within an SSSI
Not recorded

Decision and dates

The published outcome and every imported case date.

Official decision
Allowed
Decision category
Allowed
Received date
9 May 2025
Valid date
9 May 2025
Start date
29 May 2025
Planning authority decision date
25 April 2025
Appeal decision date
17 February 2026

Case administration

Published recovery, call-in, costs and enforcement information for this case.

Redetermined
No
Bespoke
No
Date recovered
Not recorded
Date not recovered or derecovered
Not recorded
Call-in date
Not recorded
Costs applied for
Not recorded
Enforcement grounds count
Not recorded
Enforcement grounds
Not recorded

Source and catalogue history

When this record appeared in the rolling official release and when the catalogue stored it.

Source
Planning Inspectorate casework database
Source data system
Horizon
Dataset status
Current release
Catalogue record ID
84472
First seen
20 August 2026 at 14:25
Last seen
20 August 2026 at 16:29
Removed from release
Not recorded
Record created
20 August 2026 at 14:25
Record updated
24 August 2026 at 16:21