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Official casework recordDismissedCurrent release

Appeal 3368833

Public case and site metadata stored from the official casework database, including fields that were empty in the source release.

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Official decision document

The decision, section by section

5 sections

Read the development description and the Inspector’s text from the official decision PDF in source order. Source headings are retained where available. Personal and contact details are removed by an automated privacy filter; this is source material, not Rules for You analysis.

Section 01

Development description

the installation of an air source heat pump.

  1. Section 02

    Decision

    The appeal is dismissed.

  2. Section 03

    Main Issue.

    This is the effect of installing the air source heat pump (ASHP) on the living conditions of neighbouring residents with reference to noise and disturbance.

  3. Section 04

    Reasons

    The appeal property, a relatively modern linked dwelling, forms part of a large suburban residential estate on the outskirts of the Borough. The house is set on a corner, with its front elevation facing the road. Its side elevation, where the ASHP would be sited, fronts the footway linking [address] with [address]. A narrow strip of open space backed by trees sits opposite the side elevation, running alongside the footway. Another house, No.10, is linked to this side elevation.

    The Council has no objection to the appearance or the siting of the ASHP in design terms, and I have no reason not to share the Council’s views on these matters.

    Judging from its officer report, the Council is aware of its own and national policies directed to encouraging development such as that proposed in the interests of reducing carbon emissions and sustainability. I too am fully aware of the policies referred to by the appellant.

    In furtherance of its encouragement, the Government grants planning permission as permitted development (PD) for the installation of ASHPs subject to conditions and limitations, one of which requires the installation to comply with the MCS planning standard (MSC 020).

    The appellant has produced the sound calculation in accordance with the published tool and has found it to exceed the PD limit. Accordingly formal planning permission is required. The Council, in considering the application, took the view that insufficient information had been provided by the appellant to enable it to properly assess the proposal; in effect, it called for a more comprehensive acoustic

  4. Section 05

    assessment.

    The main thrust of the appellant’s stance is that the submitted MCS calculation shows that the extent to which the PD requirement was exceeded, at less than 2dB, was in his view minimal, and of little consequence in terms of its local effect on noise. Additional, but unnecessary costs would need to be expended in supplying the further information requested. This is seen to act as a discouragement and disincentive to himself and the population generally to install the type of equipment which local and national government policies positively encourage.

    The appellant produced a document which appears to be the illustrations to a presentation made by [name] in respect of ‘Planning for ‘Sound from ASHPs: Reducing the barriers to rollout’. It is suggested therein that MCS 020 consistently predicts higher sound levels, by 5-7dB, and this is relied on by the appellant.

    I note however that the author of that presentation was party to a recent detailed research paper reproduced in the Proceedings of the Institute of Acoustics: ‘Noise from ASPHs – What do we know?’1 The paper’s conclusions state: ‘From the reviews, surveys and interviews that have been carried out over the past 18 months, there is clear objective evidence that the sound emissions from ASHPs have the potential to cause annoyance and give rise to complaints. The current low level of complaints is very likely to be due to installations occurring under the MCS in low-density areas but this could change as the BUS encourages adoption by households in more suburban and urban areas. The concerns of local authorities and members of the public are justified...’

    The MCS standard and the scope of permitted development rights have recently been subject to change. The 42dB limit still stands following these changes, thus begging the question why it was not set higher if one or two decibels here and there make no perceptible difference, as the appellant implies. A limit must be drawn somewhere.

    Given the site’s suburban location, which I found to be quiet2 during my visit, I intend to adopt a precautionary approach. Whilst this would doubtless be frustrating to the appellant, there is a distinct risk that without the appropriate assessment, as required in the Council’s most relevant development plan policy, neighbours may suffer harmful noise nuisance. The appellant, in my view, is correctly obliged to demonstrate with convincing evidence that they would not. The noise maps produced for the appeal by the appellant are not persuasive, given their unknown or uncertain provenance.

    I therefore conclude that the information provided in support of the application and appeal is insufficient to demonstrate that the proposal would not cause harm to neighbouring residents’ living conditions by reason of noise and disturbance. Accordingly, the proposal conflicts with that provision of policy DE1 of the Swindon Borough Local Plan which requires all proposals to be assessed for its effects on amenity, in particular, noise and disturbance. 1 Vol.45 Pt 3. 2023 2 Notwithstanding the DEFRA sound map produced – this type of mapping has defined limitations see [name] 2024: ‘[name] 2022 [name]

    I am also mindful of the guidance provided in the Framework3 which requires decisions to ensure that developments create places with a high standard of amenity for existing and future users. Based on the submitted information I am unconvinced that this objective would be achieved.

    Accordingly, the appeal is dismissed.

Planning inspector and document dates

The official casework attribution is grouped under a one-way keyed hash and shown only by its local identifier. Decision-letter dates and page references are extracted by fixed first-page rules and checked against that authoritative record.

  • Appeal Decision

    Extracted inspector · page 1
    Inspector attribution ID 2949No official casework-database value to compare
    Extracted decision date · page 1
    11 September 2025Matches the official casework database
    Extracted site visit dates
    27 August 2025 (page 1)

Reference and authority

Official identifiers and the planning authority recorded against this case.

Case reference
3368833
Application reference
S/HOU/25/0523/ADHI
Lead case reference
Not recorded
Planning authority
Swindon Borough Council
Planning authority code
E06000030

Casework details

The casework, procedure, development and linking details supplied by the official record.

Casework type
Householder (HAS)
Procedure
Written Representations
Development type
Householder developments
Appeal type reason
1. Refused planning permission
Appeal reason
Refusal
Type detail
Planning Appeals - Full
Jurisdiction
Transferred
Link status
Not Linked

Site and development

Published appeal-site measurements and planning designations, without the withheld precise location fields.

Site area
Not recorded
Floor space
Not recorded
Number of residences
0
Site in Green Belt
No
Agricultural holding
Not recorded
Affects setting of a listed building
Not recorded
Historic building grant made
Not recorded
Relates to a conservation area
Not recorded
Flooding is an issue
Not recorded
Site within an AONB
Not recorded
Site within an SSSI
Not recorded

Decision and dates

The published outcome and every imported case date.

Official decision
Dismissed
Decision category
Dismissed
Received date
7 July 2025
Valid date
9 July 2025
Start date
9 July 2025
Planning authority decision date
18 June 2025
Appeal decision date
11 September 2025

Case administration

Published recovery, call-in, costs and enforcement information for this case.

Redetermined
No
Bespoke
No
Date recovered
Not recorded
Date not recovered or derecovered
Not recorded
Call-in date
Not recorded
Costs applied for
Not recorded
Enforcement grounds count
Not recorded
Enforcement grounds
Not recorded

Source and catalogue history

When this record appeared in the rolling official release and when the catalogue stored it.

Source
Planning Inspectorate casework database
Source data system
Horizon
Dataset status
Current release
Catalogue record ID
76196
First seen
20 August 2026 at 14:25
Last seen
20 August 2026 at 16:28
Removed from release
Not recorded
Record created
20 August 2026 at 14:25
Record updated
24 August 2026 at 16:21