Appeal 6000297
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Official decision document
The decision, section by section
8 sections
Read the development description and the Inspector’s text from the official decision PDF in source order. Source headings are retained where available. Personal and contact details are removed by an automated privacy filter; this is source material, not Rules for You analysis.
Section 01
Development description
described as “retrospective application: installation of an air heat pump to the rear of the property”.
Section 02
Decision
The appeal is dismissed.
Section 03
Preliminary Matters
I have taken the description of development above from the Council's Decision Notice, which is more concise than that used in the application form. However, although described as retrospective, I saw that the installed position of the pump is alongside a rear window, whereas the submitted elevations show it being below the window’s cil level. I shall therefore base my decision on the plan before me, as a proposal, rather than for the pump as installed on site. I am satisfied that no party would be prejudiced as a result.
Section 04
[name]
The main issues are the effect of the proposal on: • the character and appearance of the area, and • the living conditions of occupiers of nearby dwellings, in respect of noise.
Section 05
Character and Appearance
The site consists of a two-storey dwelling in a row of similar terraced properties, with relatively short rear gardens. The pump would be located on the rear elevation of the dwelling. As such, there would be few if any publicly obtainable views of it, and only limited views from the windows of the adjoining dwellings.
Nevertheless, the pump would be a structure of functional design and would sit proud of the rear elevation of the house, in a raised position, albeit behind the projection of one of the adjoining dwellings. Accordingly, it cannot be said to respect the form of the property or the row, and instead the pump would appear utilitarian and industrial in appearance. Consequently, it would appear out of place.
I understand that the appellant intends to relocate the pump to a lower level, when construction of a rear extension has been completed. I saw that the unit installed on site has the cabling to enable this. That said, the proposal as shown on the plans is for a pump at first floor level. I must therefore determine the appeal on this basis.
For the reasons given above, the proposal would harm the character and appearance of the area, contrary to policy LP1 of the Council’s Local Plan, adopted July 2018. This requires that development must respect and contribute towards local environment and character, including its form. For the same reasons, it would conflict with the similar requirements of policy 28 of the publication draft of the emerging Local Plan.
Section 06
Noise
The appellant has provided a desktop noise assessment using the criteria set out in the Council’s Supplementary Planning Document (SPD)1. This desktop assessment identifies the distance between the as-installed pump and the closest neighbouring windows, and states that use of the pump would be infrequent and at daytime. Even so, it would be difficult if not impossible to prevent a more frequent or nighttime use of the pump.
The desktop assessment provides the noise specifications of the pump, the manufacturer’s maximum noise levels, and predicted noise levels based on site circumstances. These include that the adjacent neighbouring windows are on walls set behind or forward of the wall hosting the pump. The resultant noise levels are said to be below the minimum amount indicated in the SPD.
However, the manufacturer’s noise measurements are taken from within an anechoic chamber and so may be higher in actual installation conditions. As such, the Council’s unchallenged technical evidence is that the sound power level needs to be calculated and then converted to the sound pressure level. On this basis, and taking into account the distance involved, the pump would exceed the nighttime limit required by the SPD, by an appreciable amount.
The short length of the gardens of the dwellings nearby means that they may well be intensively used relatively close to the proposed pump, adding to its potential adverse effects. The appeal site is subject to background noise from road use, frequent trains close by, and aviation flight paths overhead. However, the detailed evidence of the Council, albeit using aggregated values, shows that the appeal site is not particularly affected by transport-related noise. It follows that this does not provide a reason to justify a deviation from the SPD standard.
Positioning the pump at a lower level would provide noise barriers in the form of boundary fencing, as might an acoustic enclosure, but these do not form part of the proposal being considered. The absence of objections from the occupiers of the adjoining dwellings does not necessarily indicate that the pump would have an acceptable effect on their living conditions. The appellant says that the Council’s officer was unable to detect sound emissions from the installed pump, but I have no substantive evidence of actual recorded noise levels from it. 1 Development Control for [name] and Noise Sensitive Development adopted September 2018.
For these reasons, a more detailed, bespoke acoustic assessment is required, for example over a whole nighttime period, and over several days to identify any diurnal patterns. In its absence, I cannot conclude that the proposal would have an acceptable effect on the living conditions of occupiers of nearby dwellings in respect of noise. Accordingly, it would conflict with Local Plan policies LP8 and LP10, which seek to protect living conditions and avoid detrimental effects to health, including from noise. It would also conflict with similar policies LP46 and LP53 of the publication draft of the emerging Local Plan.
Section 07
Other Matters
The pump would allow for environmentally friendly heating, but this relatively small benefit to a single dwelling does not overcome my concerns. On my visit, I saw other units installed in more prominent locations on nearby dwellings and commercial properties. Nevertheless, I do not have full details of these installations, their planning or enforcement background, or the level of noise that they generate. As such, I can make little useful comparison between these examples and the proposal before me.
The pump is said to be permitted development, in accordance with Schedule 2, Part 14, Class G of the General Permitted Development Order 2015 (GPDO) in relation to air source heat pumps. However, the legislation makes requirements beyond those referred to by the appellant. On the information before me, I cannot be certain that the GPDO criteria would all be met, and therefore that it would be lawful. The application is for planning permission, rather than a Certificate of Lawful Development, and so I have determined the appeal solely on its planning merits.
The appellant has expressed concerns about the handling of the planning application by the Council, inconsistent advice given, and the length of time that the Council has taken to make its decision. Whilst this must have caused distress, it does not materially change my consideration of the planning merits of the appeal proposal.
Section 08
Conclusion
For the reasons given, I have found conflict with the Development Plan as a whole. The material considerations in this case do not indicate a decision other than in accordance with the Development Plan. This leads me to conclude that the appeal should be dismissed.
Planning inspector and document dates
The official casework attribution is grouped under a one-way keyed hash and shown only by its local identifier. Decision-letter dates and page references are extracted by fixed first-page rules and checked against that authoritative record.
Appeal Decision
- Extracted inspector · page 1
- Inspector attribution ID 3683No official casework-database value to compare
- Extracted decision date · page 1
- 28 August 2025Matches the official casework database
- Extracted site visit dates
- 19 August 2025 (page 1)
Reference and authority
Official identifiers and the planning authority recorded against this case.
- Case reference
- 6000297
- Application reference
- 24/2002/HOT
- Lead case reference
- Not recorded
- Planning authority
- Richmond Upon Thames London Borough Council
- Planning authority code
- E09000027
Casework details
The casework, procedure, development and linking details supplied by the official record.
- Casework type
- Householder (HAS)
- Procedure
- Written Representations
- Development type
- Householder developments
- Appeal type reason
- Not recorded
- Appeal reason
- refused
- Type detail
- Householder
- Jurisdiction
- No Jurisdiction Associated
- Link status
- Not recorded
Site and development
Published appeal-site measurements and planning designations, without the withheld precise location fields.
- Site area
- 0 hectares
- Floor space
- 66 m²
- Number of residences
- Not recorded
- Site in Green Belt
- No
- Agricultural holding
- Not recorded
- Affects setting of a listed building
- Yes
- Historic building grant made
- Not recorded
- Relates to a conservation area
- Not recorded
- Flooding is an issue
- Not recorded
- Site within an AONB
- Not recorded
- Site within an SSSI
- Not recorded
Decision and dates
The published outcome and every imported case date.
- Official decision
- Dismissed
- Decision category
- Dismissed
- Received date
- 28 May 2025
- Valid date
- 28 May 2025
- Start date
- 3 June 2025
- Planning authority decision date
- 5 March 2025
- Appeal decision date
- 28 August 2025
Case administration
Published recovery, call-in, costs and enforcement information for this case.
- Redetermined
- Not recorded
- Bespoke
- Not recorded
- Date recovered
- Not recorded
- Date not recovered or derecovered
- Not recorded
- Call-in date
- Not recorded
- Costs applied for
- No
- Enforcement grounds count
- Not recorded
- Enforcement grounds
- Not recorded
Source and catalogue history
When this record appeared in the rolling official release and when the catalogue stored it.
- Source
- Planning Inspectorate casework database
- Source data system
- Back Office
- Dataset status
- Current release
- Catalogue record ID
- 75444
- First seen
- 20 August 2026 at 14:25
- Last seen
- 20 August 2026 at 16:28
- Removed from release
- Not recorded
- Record created
- 20 August 2026 at 14:25
- Record updated
- 24 August 2026 at 16:21