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Official casework recordDismissedCurrent release

Appeal 6000297

Public case and site metadata stored from the official casework database, including fields that were empty in the source release.

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Official decision document

The decision, section by section

8 sections

Read the development description and the Inspector’s text from the official decision PDF in source order. Source headings are retained where available. Personal and contact details are removed by an automated privacy filter; this is source material, not Rules for You analysis.

Section 01

Development description

described as “retrospective application: installation of an air heat pump to the rear of the property”.

  1. Section 02

    Decision

    The appeal is dismissed.

  2. Section 03

    Preliminary Matters

    I have taken the description of development above from the Council's Decision Notice, which is more concise than that used in the application form. However, although described as retrospective, I saw that the installed position of the pump is alongside a rear window, whereas the submitted elevations show it being below the window’s cil level. I shall therefore base my decision on the plan before me, as a proposal, rather than for the pump as installed on site. I am satisfied that no party would be prejudiced as a result.

  3. Section 04

    [name]

    The main issues are the effect of the proposal on: • the character and appearance of the area, and • the living conditions of occupiers of nearby dwellings, in respect of noise.

  4. Section 05

    Character and Appearance

    The site consists of a two-storey dwelling in a row of similar terraced properties, with relatively short rear gardens. The pump would be located on the rear elevation of the dwelling. As such, there would be few if any publicly obtainable views of it, and only limited views from the windows of the adjoining dwellings.

    Nevertheless, the pump would be a structure of functional design and would sit proud of the rear elevation of the house, in a raised position, albeit behind the projection of one of the adjoining dwellings. Accordingly, it cannot be said to respect the form of the property or the row, and instead the pump would appear utilitarian and industrial in appearance. Consequently, it would appear out of place.

    I understand that the appellant intends to relocate the pump to a lower level, when construction of a rear extension has been completed. I saw that the unit installed on site has the cabling to enable this. That said, the proposal as shown on the plans is for a pump at first floor level. I must therefore determine the appeal on this basis.

    For the reasons given above, the proposal would harm the character and appearance of the area, contrary to policy LP1 of the Council’s Local Plan, adopted July 2018. This requires that development must respect and contribute towards local environment and character, including its form. For the same reasons, it would conflict with the similar requirements of policy 28 of the publication draft of the emerging Local Plan.

  5. Section 06

    Noise

    The appellant has provided a desktop noise assessment using the criteria set out in the Council’s Supplementary Planning Document (SPD)1. This desktop assessment identifies the distance between the as-installed pump and the closest neighbouring windows, and states that use of the pump would be infrequent and at daytime. Even so, it would be difficult if not impossible to prevent a more frequent or nighttime use of the pump.

    The desktop assessment provides the noise specifications of the pump, the manufacturer’s maximum noise levels, and predicted noise levels based on site circumstances. These include that the adjacent neighbouring windows are on walls set behind or forward of the wall hosting the pump. The resultant noise levels are said to be below the minimum amount indicated in the SPD.

    However, the manufacturer’s noise measurements are taken from within an anechoic chamber and so may be higher in actual installation conditions. As such, the Council’s unchallenged technical evidence is that the sound power level needs to be calculated and then converted to the sound pressure level. On this basis, and taking into account the distance involved, the pump would exceed the nighttime limit required by the SPD, by an appreciable amount.

    The short length of the gardens of the dwellings nearby means that they may well be intensively used relatively close to the proposed pump, adding to its potential adverse effects. The appeal site is subject to background noise from road use, frequent trains close by, and aviation flight paths overhead. However, the detailed evidence of the Council, albeit using aggregated values, shows that the appeal site is not particularly affected by transport-related noise. It follows that this does not provide a reason to justify a deviation from the SPD standard.

    Positioning the pump at a lower level would provide noise barriers in the form of boundary fencing, as might an acoustic enclosure, but these do not form part of the proposal being considered. The absence of objections from the occupiers of the adjoining dwellings does not necessarily indicate that the pump would have an acceptable effect on their living conditions. The appellant says that the Council’s officer was unable to detect sound emissions from the installed pump, but I have no substantive evidence of actual recorded noise levels from it. 1 Development Control for [name] and Noise Sensitive Development adopted September 2018.

    For these reasons, a more detailed, bespoke acoustic assessment is required, for example over a whole nighttime period, and over several days to identify any diurnal patterns. In its absence, I cannot conclude that the proposal would have an acceptable effect on the living conditions of occupiers of nearby dwellings in respect of noise. Accordingly, it would conflict with Local Plan policies LP8 and LP10, which seek to protect living conditions and avoid detrimental effects to health, including from noise. It would also conflict with similar policies LP46 and LP53 of the publication draft of the emerging Local Plan.

  6. Section 07

    Other Matters

    The pump would allow for environmentally friendly heating, but this relatively small benefit to a single dwelling does not overcome my concerns. On my visit, I saw other units installed in more prominent locations on nearby dwellings and commercial properties. Nevertheless, I do not have full details of these installations, their planning or enforcement background, or the level of noise that they generate. As such, I can make little useful comparison between these examples and the proposal before me.

    The pump is said to be permitted development, in accordance with Schedule 2, Part 14, Class G of the General Permitted Development Order 2015 (GPDO) in relation to air source heat pumps. However, the legislation makes requirements beyond those referred to by the appellant. On the information before me, I cannot be certain that the GPDO criteria would all be met, and therefore that it would be lawful. The application is for planning permission, rather than a Certificate of Lawful Development, and so I have determined the appeal solely on its planning merits.

    The appellant has expressed concerns about the handling of the planning application by the Council, inconsistent advice given, and the length of time that the Council has taken to make its decision. Whilst this must have caused distress, it does not materially change my consideration of the planning merits of the appeal proposal.

  7. Section 08

    Conclusion

    For the reasons given, I have found conflict with the Development Plan as a whole. The material considerations in this case do not indicate a decision other than in accordance with the Development Plan. This leads me to conclude that the appeal should be dismissed.

Planning inspector and document dates

The official casework attribution is grouped under a one-way keyed hash and shown only by its local identifier. Decision-letter dates and page references are extracted by fixed first-page rules and checked against that authoritative record.

  • Appeal Decision

    Extracted inspector · page 1
    Inspector attribution ID 3683No official casework-database value to compare
    Extracted decision date · page 1
    28 August 2025Matches the official casework database
    Extracted site visit dates
    19 August 2025 (page 1)

Reference and authority

Official identifiers and the planning authority recorded against this case.

Case reference
6000297
Application reference
24/2002/HOT
Lead case reference
Not recorded
Planning authority
Richmond Upon Thames London Borough Council
Planning authority code
E09000027

Casework details

The casework, procedure, development and linking details supplied by the official record.

Casework type
Householder (HAS)
Procedure
Written Representations
Development type
Householder developments
Appeal type reason
Not recorded
Appeal reason
refused
Type detail
Householder
Jurisdiction
No Jurisdiction Associated
Link status
Not recorded

Site and development

Published appeal-site measurements and planning designations, without the withheld precise location fields.

Site area
0 hectares
Floor space
66 m²
Number of residences
Not recorded
Site in Green Belt
No
Agricultural holding
Not recorded
Affects setting of a listed building
Yes
Historic building grant made
Not recorded
Relates to a conservation area
Not recorded
Flooding is an issue
Not recorded
Site within an AONB
Not recorded
Site within an SSSI
Not recorded

Decision and dates

The published outcome and every imported case date.

Official decision
Dismissed
Decision category
Dismissed
Received date
28 May 2025
Valid date
28 May 2025
Start date
3 June 2025
Planning authority decision date
5 March 2025
Appeal decision date
28 August 2025

Case administration

Published recovery, call-in, costs and enforcement information for this case.

Redetermined
Not recorded
Bespoke
Not recorded
Date recovered
Not recorded
Date not recovered or derecovered
Not recorded
Call-in date
Not recorded
Costs applied for
No
Enforcement grounds count
Not recorded
Enforcement grounds
Not recorded

Source and catalogue history

When this record appeared in the rolling official release and when the catalogue stored it.

Source
Planning Inspectorate casework database
Source data system
Back Office
Dataset status
Current release
Catalogue record ID
75444
First seen
20 August 2026 at 14:25
Last seen
20 August 2026 at 16:28
Removed from release
Not recorded
Record created
20 August 2026 at 14:25
Record updated
24 August 2026 at 16:21