Appeal 6001632
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Official decision document
The decision, section by section
7 sections
Read the development description and the Inspector’s text from the official decision PDF in source order. Source headings are retained where available. Personal and contact details are removed by an automated privacy filter; this is source material, not Rules for You analysis.
Section 01
Development description
installation of 1No. [address] [name] and associated display of advertisement panels to either side of the unit.
Section 02
Decision
Appeal A is dismissed and Appeal B is dismissed.
Section 03
Preliminary Matters
The two appeals relate to the same proposal on the same site. Appeal A concerns the refusal of planning permission for installation of 1No. [address] [name] and associated display of advertisement panels to either side of the unit. Appeal B concerns the refusal of express consent regarding the installation of 1No. [address] [name] and associated display of advertisement panels to either side of the unit. I have considered each on its merits, however, as they raise similar issues, I have combined both decisions into a single decision letter.
The Regulations require that decisions are made only in the interests of amenity and public safety, taking account of any material factors. The National Planning Policy Framework (the Framework) and the Planning Practice Guidance (the PPG) confirm this approach. I have taken account of the provisions of the development plan insofar as they are material to Appeal B. The Council states that the proposal would not lead to harm to public safety, and based on the information before me, I find no reason to conclude otherwise. Appeal Decision 6001632 & APPU4610/Z/25/3375705
Section 04
Main Issue
The main issue relevant to Appeal A is the effect of the proposal on the character and appearance of the area.
The main issue relevant to Appeal B is the effect of the proposal on visual amenity.
Section 05
Reasons
The proposed [name] (the hub) would be located within the pavement directly in front of a parade of shops forming part of the Willenhall Local Centre. The appeal site lies within a commercial parade characterised by a continuous canopy, fascia signage, and a range of modestly sized street furniture. The wider local centre includes larger community buildings and adjacent residential areas, resulting in a mixed urban character.
Within the local centre itself, the public realm contains a variety of street furniture, including bollards, streetlights, bins, bus stops, benches, phone boxes, a post box, railings, cycle stands, traffic signals and traffic signs. Built form within the pavement and public spaces is therefore a common feature. Advertisements are primarily associated with the shopfronts, lamppost-mounted signage and occasional ‘A’ boards positioned along the promenade. Generally, the existing street furniture serves a functional purpose, either related to the operation of the commercial units or to highway safety.
The proposed hub would be positioned close to a post box, in an area where there is already a concentration of street furniture including bollards, streetlights, a bin, cycle stands, traffic signs and lamppost-mounted signage. These elements appear alongside the fascia signage associated with the parade of shops. The existing street furniture is generally modest in scale and arranged at regular intervals, particularly the bollards, which create a sense of rhythm and visual order along the pavement. Importantly, the spacing between the street furniture and the canopy above the shopfronts and the limited massing of it helps to maintain a degree of openness along the promenade.
The proposed hub would measure approximately 3 metres in height and around 1.2 metres in width, incorporating a large digital display on each side. It would be sited between two bollards and in close proximity to the post box. While the pavement as a whole is particularly wide, the street furniture is located centrally within it and owing to its height and bulk, the top of the hub would sit close to the underside of the canopy, unlike the surrounding items of street furniture. Its scale would visually enclose this section of pavement, eroding the sense of openness that is otherwise maintained along the promenade. Furthermore, due to its location and function, the hub would not be perceived as part of the shopfront-related advertising, such as fascia signs or ‘A’ boards, nor as an integral element of the parade itself.
Positioning the hub between two bollards would interrupt their established rhythm. Although the post box already breaks this pattern, the hub’s scale and proximity would intensify this disruption. Consequently, the cumulative presence of the hub alongside the existing street furniture would contribute to an increasingly cluttered streetscape. The hub’s significantly larger scale and unrelated purpose would further accentuate its visually discordant and intrusive appearance. Appeal Decision 6001632 & APPU4610/Z/25/3375705
The appellant argues that the hub represents high-quality design and is slimmer than traditional phone boxes like that near to the appeal site on the opposite side of [address]. While the design quality is noted, the determining factor is context, and in this location the massing and siting would render the structure discordant.
Reference has been made to a number of appeal decisions relating to communication hubs with associated advertisements similar to the appeal proposal1 as well as other applications approved by the Council. The other appeal decisions cited relate to locations with different contexts, particularly in areas with more prevalent illuminated advertising or less concentrated street furniture. Furthermore, none of them were located near the appeal site on [address].
The Inspectors considered the proposals within the context of the surrounding street scene, and this is an approach I have followed. Limited substantive evidence has been provided to show meaningful comparisons can be drawn between the character of those areas and the site under consideration. The approval of other developments does not, in itself, demonstrate that a similar form of development would be appropriate in all locations.
Accordingly, there are material differences between those cases and the proposal before me. Each appeal must be determined on its own merits, and the site-specific circumstances of this case are a material consideration. It is for these reasons that I have reached a different conclusion on this issue from that of other decision makers.
Therefore, for the reasons given above, the proposal would harm the character and appearance of the area. Consequently, with regard to Appeal A, the proposal would not comply with Policy DE1 of the Coventry Local Plan. This expects proposals, amongst other matters, to respect and enhance their surroundings and positively contribute towards the local identity and character of an area. With regard to Appeal B, the same considerations apply as those relating to the impact of the proposed hub on the character and appearance of the area, and the large, illuminated displays would add to the harm to the visual amenities of the area already identified above. For similar reasons it would conflict with the above development plan policy insofar as it is material.
Section 06
Planning Balance
The proposed hub would provide benefits including free interconnected Wi-Fi with other hubs, free mobile device charging, emergency call buttons, charity helplines and local wayfinding, free advertising space for local businesses, promotion of community and municipal services, public information services, air quality sensors and in-direct street lighting.
It is proposed that the scheme would result in the removal of existing phone boxes. However, the phone boxes are located on the opposite side of [address] from the appeal site and thus it has not been demonstrated in substantive terms that the proposal would require the removal of those phone boxes to be 1 Appeal References: APP/Z5630/W/18/3209582 & APP/Z5630/H/18/3209488; APP/N5090/Z/22/3296138; APP/J2373/H/22/3305026 & APP/J2373/W/22/3305028; APP/J2373/W/22/3304941; APP/J2373/H/3305072 & APP/J2373/W/22/3305075; APP/Q4245/W/25/3363934; APP/Q42445/W/25/3363942 & APP/Q4245/H/25/3363943; ADA-180-2017; APP/J2373/H/22/3305072; and APP/C3105/W/25/3366449 & APP/C3105/H/25/3366450. Appeal Decision 6001632 & APPU4610/Z/25/3375705 delivered, nor is there a mechanism before me that could ensure they would be removed directly related to this proposal. Given that the harm relates to the siting of a hub in close proximity to other street furniture and the nearby buildings, the removal of phone boxes that are not located on the pavement in front of this promenade of shops would not necessarily overcome the identified concerns. For these reasons, this limits the weight attributed to this matter in favour of the scheme.
The Framework identifies that a high quality and reliable communications infrastructure is essential for economic growth and social well-being and the scheme would support this. However, such considerations are not without regard to the Framework as a whole which advises that the quality and character of places can suffer when advertisements are poorly sited and designed and the scheme as proposed would cause harm to the character and appearance of the area. Whilst there are many benefits in favour of the proposal, they would not outweigh the identified harm.
Section 07
Conclusion
The proposed development would conflict with the development plan, and the material considerations do not indicate that the appeal should be determined other than in accordance with it. Therefore, for the reasons given above, I conclude that Appeal A should be dismissed.
For the reasons given above, I conclude that Appeal B should be dismissed.
Planning inspector and document dates
The official casework attribution is grouped under a one-way keyed hash and shown only by its local identifier. Decision-letter dates and page references are extracted by fixed first-page rules and checked against that authoritative record.
Appeal Decision
- Extracted inspector · page 1
- Inspector attribution ID 4476No official casework-database value to compare
- Extracted decision date · page 1
- 13 February 2026Matches the official casework database
- Extracted site visit dates
- 21 January 2026 (page 1)
Reference and authority
Official identifiers and the planning authority recorded against this case.
- Case reference
- 6001632
- Application reference
- PL/2025/0001705/FUL
- Lead case reference
- Not recorded
- Planning authority
- Coventry City Council
- Planning authority code
- E08000026
Casework details
The casework, procedure, development and linking details supplied by the official record.
- Casework type
- Planning Appeal
- Procedure
- Written Representations
- Development type
- Other minor developments
- Appeal type reason
- Not recorded
- Appeal reason
- refused
- Type detail
- Planning Appeals - Full
- Jurisdiction
- No Jurisdiction Associated
- Link status
- Not recorded
Site and development
Published appeal-site measurements and planning designations, without the withheld precise location fields.
- Site area
- 0 hectares
- Floor space
- 20 m²
- Number of residences
- 0
- Site in Green Belt
- No
- Agricultural holding
- No
- Affects setting of a listed building
- Yes
- Historic building grant made
- Not recorded
- Relates to a conservation area
- Not recorded
- Flooding is an issue
- Not recorded
- Site within an AONB
- No
- Site within an SSSI
- Not recorded
Decision and dates
The published outcome and every imported case date.
- Official decision
- Dismissed
- Decision category
- Dismissed
- Received date
- 12 November 2025
- Valid date
- 12 November 2025
- Start date
- 19 November 2025
- Planning authority decision date
- 20 October 2025
- Appeal decision date
- 13 February 2026
Case administration
Published recovery, call-in, costs and enforcement information for this case.
- Redetermined
- Not recorded
- Bespoke
- Not recorded
- Date recovered
- Not recorded
- Date not recovered or derecovered
- Not recorded
- Call-in date
- Not recorded
- Costs applied for
- No
- Enforcement grounds count
- Not recorded
- Enforcement grounds
- Not recorded
Source and catalogue history
When this record appeared in the rolling official release and when the catalogue stored it.
- Source
- Planning Inspectorate casework database
- Source data system
- Back Office-s78
- Dataset status
- Current release
- Catalogue record ID
- 84381
- First seen
- 20 August 2026 at 14:25
- Last seen
- 20 August 2026 at 16:29
- Removed from release
- Not recorded
- Record created
- 20 August 2026 at 14:25
- Record updated
- 20 August 2026 at 16:29