Appeal 6002235
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Official decision document
The decision, section by section
9 sections
Read the development description and the Inspector’s text from the official decision PDF in source order. Source headings are retained where available. Personal and contact details are removed by an automated privacy filter; this is source material, not Rules for You analysis.
Section 01
Development description
removal of an existing [name], and the deployment of a replacement [name] 3 unit.
Section 02
Decisions
Both Appeal A and Appeal B are dismissed.
Section 03
Preliminary Matters
The two appeals relate to the same site and proposal and raise overlapping issues. I have therefore combined them in a single decision letter.
In relation to appeal B, the Advertisement Regulations require that decisions be made solely in the interests of amenity and public safety, taking account of any material factors. The development plan policies and guidance referred to by the parties are therefore not determinative in relation to this appeal, but I have taken them into account where relevant to the matters under consideration.
Section 04
[name]
For Appeal A, the main issues are: • Whether the proposal would achieve an appropriate level of community safety and security at the locality; • The effect on the character and appearance of the area, including whether it would preserve the significance of nearby heritage assets through development within their settings; Appeal Decisions 6002235 & APP/X5210/Z/25/3376578 • The effect on pedestrian and highway safety.
For Appeal B, the main issues are: • The effect of the advertisements on visual amenity, with due regard to nearby heritage assets; • The effect of the advertisements on public safety.
Section 05
Community safety and security (Appeal A)
The site lies within a busy part of [site address] characterised by high pedestrian flows. A cycle lane runs immediately adjacent to the footway, and mature street trees create intermittent areas of reduced visibility along the pavement. The lack of active building frontage here further reduces natural surveillance of the site.
The Metropolitan Police indicate that this area experiences persistent levels of opportunistic theft from the person, such as phone snatches. Contributing factors include opportunities for concealment and the ability of offenders using bicycles or e-bikes to approach and leave rapidly. Individuals using a [name] for calls, charging or interacting with the screen are stationary and often focused on their personal devices, which reduces situational awareness. Users are therefore inherently more vulnerable to this form of snatch-based offending.
The proposal would replace the existing unit with a wider structure of solid form. While the overall height would be comparable, the increased width would materially enlarge its physical presence and create a more substantial visual barrier. In the context of the nearby mature trees, this would increase the opportunities for individuals to loiter behind the unit with reduced visibility from the footway. Given that the police identify concealment opportunities as a factor contributing to offending patterns in this area, the increased potential for concealment is a valid concern in this case.
The proximity of the cycle lane further heightens the risk. Although there are some physical obstacles on the footway, the cycle lane nonetheless provides a direct route for rapid approach and escape by offenders on bicycles or e-bikes. The proposal does not include any site-specific measures to address the combined risks arising from the wider structure, the adjacent cycle lane, or the constrained sightlines resulting from the street trees. The appellant’s Anti-Social Behaviour Management Plan is focused on call-related misuse and generalised network-wide controls. It does not engage with the particular risks at this location. In these circumstances, the introduction of a new structure without a response to the identified local risks would fail to reduce, and would instead perpetuate, the conditions that facilitate such offences.
I am aware of the dismissed appeals at 124 Theobald’s Road1. Although the Inspector did not find harm in relation to crime and anti-social behaviour, that site lies on the opposite side of the road in a wider and more open part of the street where surveillance opportunities are greater and pedestrian movement patterns 1 APP/X5210/W/22/3291847 and APP/X5210/H/22/3291851 Appeal Decisions 6002235 & APP/X5210/Z/25/3376578 differ. The circumstances are therefore not directly comparable and do not alter the substantive concerns before me relating to crime risk at this location.
Therefore, on the evidence before me, I conclude that the proposal fails to demonstrate that it would provide an acceptable level of community safety and security at this location. This is contrary to Policy C5 of the Camden Local Plan 2017 (CLP), which seeks to promote safer streets and public spaces and requires developments to incorporate appropriate measures in places where crime risks are known. The Council also cited conflict with Policy T2 of the CLP, but that policy has little relevance to the main issue and I find no conflict with it.
Section 06
Character and appearance including the effect on heritage assets (Appeal A & B)
The site lies within the setting of several designated heritage assets. These include the Kingsway Conservation Area (KCA), the Grade II Star Listed Central School of Art and Design, the [address] and the Grade II Listed Avenue Chambers, all of which lie to the west around the junction of [address] with [address]. For the purpose of the appeals, the significance of these assets derives principally from their architectural and historic interest, their scale and composition, and their contribution to the townscape.
[site address] is a busy arterial road and the appeal site sits near a visually complex junction characterised by traffic signals, railings, street trees and tall modern commercial buildings. I saw that the existing digital kiosk is partly screened by tree trunks in medium to longer views and does not appear visually prominent in this busy urban context.
The proposed [name] and its digital screens would be larger than the existing unit, but similar in overall height and position. In the context of the surrounding trees, the scale of nearby modern development and the visually busy character of the junction, I do not consider that the increase in size would materially alter how the unit is perceived in the street scene. The kiosk would remain a small element in a highly urbanised environment and I am satisfied that it would not intrude on views into or out of the KCA, or diminish the experience or setting of the nearby listed buildings. As a replacement of an existing feature of similar nature, it would not add to visual clutter or result in any harmful proliferation of digital displays.
The dismissed appeals at 124 [site address] involved a more open pavement, the replacement of a non-digital advertisement, and cumulative harm with another nearby kiosk. The circumstances therefore differ materially from the present case.
For all these reasons, I conclude that the proposals would not harm the character or appearance of the wider area and would preserve the setting of the nearby listed buildings and the KCA. As such, the proposal subject to Appeal A complies with the design and historic environment objectives of Policies D1 and D2 of the CLP. For the same reasons, the advertisements would not adversely affect visual amenity.
Section 07
Pedestrian and highway safety ([name] & B)
The replacement unit would remain positioned between the existing street trees within the established street furniture zone. The resulting footway width would meet Transport for London’s guidance. The unit would not obstruct pedestrian desire lines or interfere with sightlines to crossing points. As such, I am satisfied that the proposals would not hinder pedestrian movement along this part of the pavement. Appeal Decisions 6002235 & APP/X5210/Z/25/3376578
The carriageway is one-way at this location, and the footway and bus/cycle lane create a separation between the site and the main highway. The tree trunks already provide some visual filtering, and there is no substantive evidence before me that the digital screens would distract drivers or obscure visibility of the upcoming traffic signals.
I therefore conclude that the proposals would not pose an unacceptable risk to pedestrian or highway safety. As such, the proposal subject to Appeal A complies with Policies G1, A1, C6 and T1 of the CLP, insofar as they relate to highway safety and pedestrian movement. For the same reasons, the advertisements would not adversely affect public safety in this regard.
Section 08
Other Matters
The existence of consents for similar structures in other urban locations does not provide evidence that the appeal proposal would be acceptable on this site, nor does it diminish the weight that should be afforded to the [name] assessment of crime risk here. The appellant has not shown that those other locations exhibit the same combination of site characteristics or levels of opportunistic street crime identified in this case. For these reasons, the relevance of other permissions is limited.
The appellant also refers to the public benefits of the proposal, including wi-fi connectivity, free calls, opportunities for displaying community information, and the potential for the kiosk to support emergency calls. While such facilities may provide a degree of utility, the need for an upgraded unit at this exact location has not been demonstrated in a way that outweighs the identified harm. Although the National Planning Policy Framework supports developments that deliver social, economic and community benefits, it also requires that places are designed to be safe and do not facilitate crime. In this case, the principal concern relates to absence of any site-specific mitigation addressing the pattern of opportunistic theft in a vulnerable location. The appellant’s generalised public benefits do not directly address or counteract that harm, and no detailed or site-specific evidence has been submitted to show that the benefits could only be delivered in this particular location. I therefore give limited weight to the appellant’s arguments relating to technological need, network modernisation and the wider upgrade programme.
As the appeals are being dismissed on other grounds, it is not necessary for me to consider whether a maintenance agreement would otherwise have been required.
Section 09
Conclusions
For the reasons given, the proposal subject to Appeal A would fail to provide an acceptable level of community safety and security, contrary to Policy C5 of the CLP. This harm is significant and outweighs compliance with other development plan policies and the modest benefits identified. Appeal A is therefore dismissed.
As the advertisements depend upon the installation of the [name] structure, and Appeal A is dismissed, Appeal B must also be dismissed.
Planning inspector and document dates
The official casework attribution is grouped under a one-way keyed hash and shown only by its local identifier. Decision-letter dates and page references are extracted by fixed first-page rules and checked against that authoritative record.
Appeal Decision
- Extracted inspector · page 1
- Inspector attribution ID 597No official casework-database value to compare
- Extracted decision date · page 1
- 5 February 2026Matches the official casework database
- Extracted site visit dates
- 19 January 2026 (page 1)
Reference and authority
Official identifiers and the planning authority recorded against this case.
- Case reference
- 6002235
- Application reference
- 2025/0968/P
- Lead case reference
- Not recorded
- Planning authority
- London Borough of Camden
- Planning authority code
- E09000007
Casework details
The casework, procedure, development and linking details supplied by the official record.
- Casework type
- Planning Appeal
- Procedure
- Written Representations
- Development type
- Other minor developments
- Appeal type reason
- Not recorded
- Appeal reason
- refused
- Type detail
- Planning Appeals - Full
- Jurisdiction
- No Jurisdiction Associated
- Link status
- Not recorded
Site and development
Published appeal-site measurements and planning designations, without the withheld precise location fields.
- Site area
- 0 hectares
- Floor space
- 1 m²
- Number of residences
- 0
- Site in Green Belt
- No
- Agricultural holding
- No
- Affects setting of a listed building
- Yes
- Historic building grant made
- Not recorded
- Relates to a conservation area
- Not recorded
- Flooding is an issue
- Not recorded
- Site within an AONB
- No
- Site within an SSSI
- Not recorded
Decision and dates
The published outcome and every imported case date.
- Official decision
- Dismissed
- Decision category
- Dismissed
- Received date
- 4 December 2025
- Valid date
- 12 December 2025
- Start date
- 12 December 2025
- Planning authority decision date
- 26 June 2025
- Appeal decision date
- 5 February 2026
Case administration
Published recovery, call-in, costs and enforcement information for this case.
- Redetermined
- No
- Bespoke
- Not recorded
- Date recovered
- Not recorded
- Date not recovered or derecovered
- Not recorded
- Call-in date
- Not recorded
- Costs applied for
- No
- Enforcement grounds count
- Not recorded
- Enforcement grounds
- Not recorded
Source and catalogue history
When this record appeared in the rolling official release and when the catalogue stored it.
- Source
- Planning Inspectorate casework database
- Source data system
- Back Office-s78
- Dataset status
- Current release
- Catalogue record ID
- 83899
- First seen
- 20 August 2026 at 14:25
- Last seen
- 20 August 2026 at 16:29
- Removed from release
- Not recorded
- Record created
- 20 August 2026 at 14:25
- Record updated
- 20 August 2026 at 16:29