Skip to main content
Official casework recordDismissedCurrent release

Appeal 6002428

Public case and site metadata stored from the official casework database, including fields that were empty in the source release.

A clearer next step

See how Inspectors approached issues like yours

Bring your planning decision into a private workspace. We separate the disputed points, then match them with source-located Inspector reasoning from similar appeals.

  • See which issues the decision appears to turn on
  • Compare the facts and open the full appeal records

One private comparison

How the refusal review works

One-off service · No subscription

Similar appeals are evidence to inspect, not a prediction of your outcome.

Official decision document

The decision, section by section

7 sections

Read the development description and the Inspector’s text from the official decision PDF in source order. Source headings are retained where available. Personal and contact details are removed by an automated privacy filter; this is source material, not Rules for You analysis.

Section 01

Development description

described as ‘The proposed removal of an existing telephone kiosk, and the deployment of a replacement [name] 3 unit.’

  1. Section 02

    Appeal A and Appeal B

    The appeals are dismissed.

  2. Section 03

    Preliminary Matters

    In my heading above, I have taken the description of development from the original application form used for both proposals. Appeal A seeks planning permission for the installation of a [name] with digital display panels, mounted on the pavement. Appeal B seeks advertisement consent for the display of two illuminated digital display screens within the apparatus. The two appeals are intrinsically linked, and I have considered them together to avoid unnecessary duplication.

    In respect of appeal B, the Regulations and National Planning Policy Framework (the Framework) both make it clear that advertisements should be subject to control only in the interests of amenity and public safety, taking into account cumulative impacts. Regard does not need to be had to the development plan. Therefore, while I have taken relevant policies into account as a material consideration, they have not been determinative.

    The appeal site is within the setting of a Conservation Area. Section 72(1) of the Planning (Listed Buildings and Conservation Areas) Act 1990 requires that special attention shall be paid to the desirability of preserving or enhancing the character or appearance of a Conservation Area.

  3. Section 04

    [name]

    The main issue with respect to Appeal A is the effect of the proposed development on the character and appearance of the area, including Sloane/Stanley Conservation Area.

    The main issue with respect to Appeal B is the effect of the proposed advertisement on the amenity of the area.

  4. Section 05

    Reasons

    The appeal site is the pavement outside of a three storey terrace building which has the appearance of simple, mid-20th century construction, including its ground floor commercial shopfronts. There is a mix of shopfront fascia styles, and some projecting signage. Some of the signage is internally illuminated, others are non-illuminated, but all are of modest proportions. Opposite the site is the Sloane/Stanley Conservation Area (CA). This part of the CA is significant for its harmonious terrace rows, of architectural, historic and group interest. Shopfronts at ground floor are varied in style, most appear to incorporate traditional features, and the internal illumination of signage is limited.

    There is a clear contrast between the form, scale and appearance of the modern buildings on the southern side of [address] and the historic terraces within the Conservation Area. Notwithstanding this, the street scene retains an overall sense of cohesion. This is largely attributable to the relatively uncluttered carriageway, the presence of street trees, and the limited amount of street furniture, none of which is illuminated in this location. Bus shelters are further away from the appeal site and do not directly form part of the site’s context. The appellant refers me to an image of the site, which shows the street to be heavily cluttered with street furniture, circa October 20251. However, I saw during my site visit that all of the bulkier items have been removed leaving the area free of heavy clutter. The appeal site and its context, therefore, has a neutral effect on the setting of the CA.

    The proposal would comprise a tall, freestanding structure, in place of the heritage style kiosk, and as such there would be no net increase in street furniture. Its frame would have a contemporary appearance and would be muted in colour. However, unlike the heritage kiosk, a considerable portion of the proposal’s two wider faces would be digitally illuminated, and would feature sequential, albeit static images. Standalone displays, of a similar size with digital illumination, are not found in the locality. Nor are there examples of shopfront advertisements with similar characteristics. Thus the proposal would be discordant with the prevailing features of the locality.

    The two digital display faces would be perpendicular to the buildings within the CA and separated from them by the road. However, the displays would be readily apparent in longer views of the CA, particularly views of the nearby historic shopfronts and terraces, due to the street’s uncluttered appearance. They would 1 Figure 4, Appeal Statement also be sited directly within views from the west, of the historic buildings further north within the CA, where [address] curves gently around the corner. Its incongruous appearance with its changing displays, and its siting within these views would jar with the harmonious appearance of these traditional buildings.

    The proposal would therefore be a harmfully discordant feature within the street scene. Regardless that luminance, timing and image displays can be controlled by way of planning conditions, it would harmfully erode the setting and therefore the significance of the CA and would fail to preserve or enhance its appearance. In light of the relatively modest scale of the proposal, the harm to the significance of the designated heritage asset would be less than substantial at the lower end of the scale. Nonetheless, considerable importance and weight is given to the harm to the setting of the designated heritage asset.

    I am told there would be an overall reduction in street furniture across the borough as a result of the wider upgrade and replacement project. However, I am not aware that any are within the appeal site’s street scene context, so any associated improvements would be too remote to address the identified harm to the designated heritage asset.

    The appellant refers to two sets of linked appeals in which the Inspector allowed [name] 3 units within Conservation Areas2. However, these were in place of [name], which themselves feature digital illuminated displays. Moreover, the Inspector found the local context to feature additional digital displays. This is somewhat different to the appeal site context, and the appeals are therefore not directly comparable. Moreover, whilst I note that the Council has approved several [name] 3 Units across the borough, there is nothing before me to indicate that any of those sitings are directly comparable to the appeal site’s context.

    In respect of Appeal A, paragraph 215 of the National Planning Policy Framework (the Framework) states that where a proposal would lead to less than substantial harm to the significance of a designated heritage asset, this harm should be weighed against the public benefits of the proposal. Policies CD3 and CD4 of the Local Plan, also require such a balance.

    The proposal would contribute towards the provision of modern communications infrastructure for the public. This is supported by paragraph 119 of the Framework, and various national strategies and policies3, including Policy SI6 of the London Plan4. It would provide free phone calls, wi-fi services, for which there is a demand. The unit would also be powered by renewable energy, would provide charging facilities and emergency service contact facilities. These are clear public benefits, albeit modest in scope due to the small scale of the proposal. I am also mindful that revenue from the digital displays would fund the free services.

    The appellant states that the advertisement panels could be used to display public information messaging, and I am told that 5% free screen time, would be available to the Council as well as discounted rates for local businesses. It has also been put to me that the proposal would be designed to accommodate monitoring sensors, such as for air quality and traffic, and small cell mobile infill. However, I am not persuaded that these specific matters could be reasonably required by planning 2 APP/K5600/W/25/3372034 & APP/K5600/W/25/3372037; APP/K5600/W/25/3371814 & APP/K5600/W/25/3371816. 3 Code of Practice for Wireless Network Development in England; London Infrastructure Delivery Plan 2050 4 The London Plan, The spatial development strategy for [name], March 2021. condition, and there is no other mechanism before me to secure these benefits. I therefore attribute limited weight to these matters.

    Taking these factors together, the modest public benefits of the proposal, would not outweigh the harm I have identified, taking account of the great weight attached to the conservation of heritage assets.

    Accordingly, in respect of appeal A, I find that the proposal would result in unacceptable harm to the character and appearance of the area, and would harm the significance of the CA. Therefore, it would conflict with the relevant provisions of policies CD1, CD2, CD3, CD4, CD15 and TR4 of the Local Plan. These primarily seek high quality development that respects context, seeks the protection of heritage assets, and avoids clutter including freestanding structures such as telephone kiosks where the function for the display of adverts dominates the primary purpose of the structure. The proposal would also conflict with the relevant provisions of the Framework.

    In respect of appeal B, I have taken account of the provisions of the development plan, insofar as they are material in respect of amenity. In this case, the aforementioned policies. I find that the proposal would result in unacceptable harm to the amenity of the area. I also find that the advertisements would fail to satisfy the requirements of paragraph 141 of the Framework, which seeks control of advertisements to ensure the quality and character of places does not suffer.

    The appellant asserts that as the proposal would improve connectivity via wi-fi and telephone services the proposal would accord with Policy CD1. However, the policy emphasises that proposals must respect context, including historic characteristics. My decision explains why the development would conflict with those provisions.

  5. Section 06

    Other Matters

    There are no public safety issues with the proposal, pertaining to use of the footway, and highway safety. There would also be noise limiting measures, anti-social behaviour safeguards, and regular cleaning and inspection. These are neutral points, which do not mitigate the visual harm I have identified.

    I am told there will be 19 units in the borough by mid-2026. There is no compelling evidence of a link between these units and the appeal scheme. For example, an essential network connection. Accordingly this has no bearing on my decision.

  6. Section 07

    Conclusion

    With regard to Appeal A, the proposal would conflict with the development plan when read as a whole and material considerations do not indicate that the appeal should be decided other than in accordance with it. With regard to Appeal B, the advertisements would cause harm to the amenity of the area. Accordingly, I conclude that both Appeal A and Appeal B should be dismissed.

Planning inspector and document dates

The official casework attribution is grouped under a one-way keyed hash and shown only by its local identifier. Decision-letter dates and page references are extracted by fixed first-page rules and checked against that authoritative record.

  • Appeal Decision

    Extracted inspector · page 1
    Inspector attribution ID 5239No official casework-database value to compare
    Extracted decision date · page 1
    2 June 2026Matches the official casework database
    Extracted site visit dates
    6 May 2026 (page 1)

Reference and authority

Official identifiers and the planning authority recorded against this case.

Case reference
6002428
Application reference
PP/25/04833
Lead case reference
Not recorded
Planning authority
Royal Borough of Kensington and Chelsea
Planning authority code
E09000020

Casework details

The casework, procedure, development and linking details supplied by the official record.

Casework type
Planning Appeal
Procedure
Written Representations
Development type
Other minor developments
Appeal type reason
Not recorded
Appeal reason
refused
Type detail
Planning Appeals - Full
Jurisdiction
No Jurisdiction Associated
Link status
Not recorded

Site and development

Published appeal-site measurements and planning designations, without the withheld precise location fields.

Site area
0 hectares
Floor space
1 m²
Number of residences
0
Site in Green Belt
No
Agricultural holding
No
Affects setting of a listed building
Yes
Historic building grant made
Not recorded
Relates to a conservation area
Not recorded
Flooding is an issue
Not recorded
Site within an AONB
No
Site within an SSSI
Not recorded

Decision and dates

The published outcome and every imported case date.

Official decision
Dismissed
Decision category
Dismissed
Received date
9 December 2025
Valid date
9 December 2025
Start date
12 March 2026
Planning authority decision date
16 October 2025
Appeal decision date
2 June 2026

Case administration

Published recovery, call-in, costs and enforcement information for this case.

Redetermined
Not recorded
Bespoke
Not recorded
Date recovered
Not recorded
Date not recovered or derecovered
Not recorded
Call-in date
Not recorded
Costs applied for
No
Enforcement grounds count
Not recorded
Enforcement grounds
Not recorded

Source and catalogue history

When this record appeared in the rolling official release and when the catalogue stored it.

Source
Planning Inspectorate casework database
Source data system
Back Office-s78
Dataset status
Current release
Catalogue record ID
89670
First seen
20 August 2026 at 14:25
Last seen
20 August 2026 at 16:29
Removed from release
Not recorded
Record created
20 August 2026 at 14:25
Record updated
20 August 2026 at 16:29