Appeal 6002475
Public case and site metadata stored from the official casework database, including fields that were empty in the source release.
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Official decision document
The decision, section by section
8 sections
Read the development description and the Inspector’s text from the official decision PDF in source order. Source headings are retained where available. Personal and contact details are removed by an automated privacy filter; this is source material, not Rules for You analysis.
Section 01
Development description
the proposed installation of 1no. [address] Hub and removal of associated existing BT payphone(s).
Section 02
Decision
The appeal is dismissed. Appeal B: APP/E0345/Z/25/3376733
The appeal is dismissed.
Section 03
Preliminary Matters
The two appeals relate to the same site and to each other. I have considered each on its individual merits, but as they are intrinsically linked and raise similar issues, I have combined these cases in a single decision letter.
I have amended the description of development relating to Appeal B in the heading above to that found on the application form regarding the type of advertisement proposed.
In Appeal B, the Council has drawn my attention to policies it considers to be relevant to this appeal. However, powers under the Regulations to control advertisements may be exercised only in the interests of amenity and public safety, taking account of any material factors. The National Planning Policy Framework (the Framework) and the Planning Practice Guidance (the PPG) confirm this approach. Therefore, while I have taken account of the policies that Appeal Decision 6002475 and APP/E0345/Z/25/3376733 the Council considers to be relevant, these have not been decisive in my determination of Appeal B. I have also had regard to the Framework which seeks to prevent the negative impacts of poor advertisements.
Section 04
[name]
Regarding Appeal A, the main issues are: • the effect on the character and appearance of the area; and • the effect on highway safety.
With regards to Appeal B, the main issues are the effect of the advertisements on amenity and public safety.
Section 05
Character, appearance and amenity (Appeal A and B)
The appeal site is located on the footway outside an existing vacant office block, [name]. As part of the proposal, the existing BT telephone kiosk located on this stretch of footway would be removed. The proposed street hub would be located on a different part of the footway approximately halfway between two street light columns and would be 0.5m from the footway edge. This stretch of pavement includes a non-digital freestanding advertisement, a large digital information board and a large road sign.
The surrounding area is in residential and commercial mixed use. However, the appeal site’s immediate environ is of residential character with newly constructed housing opposite the site and within a building behind the site ([name]) following planning permission for its conversion. This part of [site address] widens towards the roundabout when approaching from the north. The existing telephone kiosk makes a neutral contribution to the character and appearance of the area.
The street hub would be wider and taller than the existing telephone kiosk and would contain two digital 75-inch LCD digital screens. Its proposed location would be significantly more strident for pedestrians and road users when compared with the existing telephone kiosk location. The street hub would add to the visual clutter of road signs, advertisements and information boards that exist along this stretch of pavement to the detriment of the area’s appearance. Whilst it would be read as a modern digital telecommunication hub in an urban landscape, the proposal’s siting would contribute significantly to the area’s visual clutter and would result in a harmful change to the immediate environs surrounding residential character and appearance of the area.
Consequently, the proposal subject to Appeal A fails to accord with the requirements of Policies OU3, OU4, CC7 and CC8 of the Reading Local Plan 2019 (RLP). These policies seek development that minimises its visual impact, respects its surroundings, maintains and enhances the character and appearance of the area and does not cause a detrimental impact on the living environment of existing residential occupiers. For the same reasons, the advertisements would adversely affect visual amenity for the purposes of Appeal B. Appeal Decision 6002475 and APP/E0345/Z/25/3376733
Section 06
Highway safety (Appeal A and B)
The appeal site forms part of the footway running along the southbound carriageway of the A4155 [site address] .
The existing footway is around 5.4m wide. Within the vicinity of the proposed hub the street furniture comprises two streetlight columns, an electronic notice board, a non-digital freestanding advertisement and a large road sign. Both the notice board and road sign can be walked round or underneath. Whilst sufficient footway width, of approximately 3.6m, would remain following installation, the street hub would create an additional obstacle that users of the footway, including those with accessibility requirements, would have to navigate round. Nonetheless, pedestrian flows past the hub would not be harmfully reduced and the amount of unobstructed footway space would be sufficient to enable pedestrian movement.
The proposed development would be located around 23m from the [site address] /[address] roundabout junction. The junction is part of a busy highway which forms part of the arterial route through Reading and has been the subject of 9 recorded accidents in the last 5 years.
When approaching the junction from the north on the southbound carriageway, the proposal would be viewed in conjunction with several other road signs, a large digital information board and an existing freestanding advertisement. The existing kiosk is located on the inner edge of the footway whilst the proposed street hub would be sited on the outer edge of the footway approximately 0.5m from the footway edge. The position of the street hub is therefore in a more prominent and visually noticeable position than the existing kiosk when viewed from a vehicle using the southbound carriageway.
The existing mix of road signs, information boards and advertisements already create a visual cluster that draws the eye from the road and the approaching junction. The inclusion of further street furniture on this stretch of the footway, in the form of the proposed street hub which includes internally illuminated digital advertisement screens showing sequenced images, would cause significant distraction in a location where the concentration of drivers on their surroundings and the upcoming roundabout junction is paramount.
Consequently, the street hub would be distracting to drivers. This could lead to unpredictable vehicle movements and an increase in vehicle collisions and would therefore have an unacceptable impact on highway safety.
Accordingly, despite the proposed development having no impact on the safety of pedestrians, the proposal subject to Appeal A fails to accord with the requirements of Policies TR3, OU3 and OU4 of the RLP. These policies, amongst other things, seek development that would not have a material detrimental impact on the functioning of the transport network, would not have a detrimental effect on the public safety of users of the transport network and respects its surroundings. For the same reasons, the advertisements would adversely affect public safety for the purposes of Appeal B.
Reference is also made within reason for refusal 2 to policies DM12 and DM22 of the Sites and [name] 2012. However, this document has limited weight following the adoption of the RLP and therefore weighs neither for nor against the proposal. Appeal Decision 6002475 and APP/E0345/Z/25/3376733
Section 07
Other Matters
The appellant has drawn my attention to a several appeal decisions relating to the development of street hubs in Bracknell, Oxford, Croydon, Tottenham and Birmingham. Whilst the appeal decisions are before me, I do not have the full details in respect of these examples and the context in which the decisions were made. Therefore, I am not satisfied that the circumstances in these cases are similar. In any event, I have determined the appeal on its own merits, based on the evidence before me.
The street hub offers a range of public services including free public Wi-Fi, free UK calls, USB charging, an emergency services button alongside HD displays which can show both advertisements and local content. It would also offer wayfinding information and local points of interest through a touchscreen, which could additionally promote nearby businesses and small cell coverage and capacity for 5G services. The structure would be made from high-quality, durable materials, and its digital advertising panel could display emergency or community messages when needed.
The kiosk’s open design may help deter anti-social behaviour, and it would be regularly inspected and maintained. It has also been designed to accommodate sensors that count pedestrian, cyclist and vehicle movements as well as monitor air, sound and light if required. Overall, the proposal would deliver social and economic benefits.
Nevertheless, these matters do not outweigh the harm that would be caused to the character and appearance and amenity of the area or the harm to highway and public safety in respect of appeals A and B.
Section 08
Conclusion
For the reasons set out above, both appeal A and appeal B should therefore be dismissed.
Planning inspector and document dates
The official casework attribution is grouped under a one-way keyed hash and shown only by its local identifier. Decision-letter dates and page references are extracted by fixed first-page rules and checked against that authoritative record.
Appeal Decision
- Extracted inspector · page 1
- Inspector attribution ID 4715No official casework-database value to compare
- Extracted decision date · page 1
- 27 April 2026Matches the official casework database
- Extracted site visit dates
- 24 March 2026 (page 1)
Reference and authority
Official identifiers and the planning authority recorded against this case.
- Case reference
- 6002475
- Application reference
- PL/25/1351
- Lead case reference
- Not recorded
- Planning authority
- Reading Borough Council
- Planning authority code
- E06000038
Casework details
The casework, procedure, development and linking details supplied by the official record.
- Casework type
- Planning Appeal
- Procedure
- Written Representations
- Development type
- Other minor developments
- Appeal type reason
- Not recorded
- Appeal reason
- refused
- Type detail
- Planning Appeals - Full
- Jurisdiction
- No Jurisdiction Associated
- Link status
- Not recorded
Site and development
Published appeal-site measurements and planning designations, without the withheld precise location fields.
- Site area
- 0 hectares
- Floor space
- 1,000 m²
- Number of residences
- 0
- Site in Green Belt
- No
- Agricultural holding
- No
- Affects setting of a listed building
- Yes
- Historic building grant made
- Not recorded
- Relates to a conservation area
- Not recorded
- Flooding is an issue
- Not recorded
- Site within an AONB
- No
- Site within an SSSI
- Not recorded
Decision and dates
The published outcome and every imported case date.
- Official decision
- Dismissed
- Decision category
- Dismissed
- Received date
- 10 December 2025
- Valid date
- 10 December 2025
- Start date
- 16 December 2025
- Planning authority decision date
- 19 November 2025
- Appeal decision date
- 27 April 2026
Case administration
Published recovery, call-in, costs and enforcement information for this case.
- Redetermined
- Not recorded
- Bespoke
- Not recorded
- Date recovered
- Not recorded
- Date not recovered or derecovered
- Not recorded
- Call-in date
- Not recorded
- Costs applied for
- No
- Enforcement grounds count
- Not recorded
- Enforcement grounds
- Not recorded
Source and catalogue history
When this record appeared in the rolling official release and when the catalogue stored it.
- Source
- Planning Inspectorate casework database
- Source data system
- Back Office-s78
- Dataset status
- Current release
- Catalogue record ID
- 87878
- First seen
- 20 August 2026 at 14:25
- Last seen
- 20 August 2026 at 16:29
- Removed from release
- Not recorded
- Record created
- 20 August 2026 at 14:25
- Record updated
- 20 August 2026 at 16:29