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Official casework recordDismissedCurrent release

Appeal 6003533

Public case and site metadata stored from the official casework database, including fields that were empty in the source release.

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Official decision document

The decision, section by section

7 sections

Read the development description and the Inspector’s text from the official decision PDF in source order. Source headings are retained where available. Personal and contact details are removed by an automated privacy filter; this is source material, not Rules for You analysis.

Section 01

Development description

the installation of an air source heat pump.

  1. Section 02

    Decision

    The appeal is dismissed.

  2. Section 03

    [name]

    The main issues are the effect of the proposed development on the:  character and appearance of the area and  living conditions of neighbouring occupiers with particular regard to noise and disturbance

  3. Section 04

    Character and appearance

    The site comprises a mid-terrace three-storey house with a small open front garden and a larger enclosed rear garden within a gated development of similar houses set around common landscape, parking and circulation areas, much of which are formed by hard surfaces in the vicinity of the proposal.

    The proposal is to install an air source heat pump (ASHP) of 1375mm height, 855mm width and 595mm depth in a position about 250mm from the front of the house, roughly central to the house frontage with the top partially in front of a window. This would be about 0.7m from the pavement to a common area.

    Whilst the application form indicates that no external materials would be used, the drawings show that the ASHP would be dark grey and that the top would be curved and contain a grille near the front that would conceal a fan with a 500mm diameter and a maximum speed of 970 revolutions per minute.

    On my site visit I saw that there were bins, waste caddies, plant pots, shrubs and small trees in front gardens nearby and telecoms equipment cabinets and salt grit bins on a footway, but no fixed objects or plant of a size, shape or appearance like that proposed within open front gardens or common areas.

    The curved lines and dark shade of the ASHP would soften its appearance, but it would nonetheless appear unusual in its context and be visible to most residents of and visitors to the development. The extent to which it would fail to respect the existing dwelling is not minimised by a lack of heritage constraints.

    ASHPs may well become a common sight in residential contexts, but they will vary in design and location, not least to minimise visual impact. The appellant states that there are no other viable locations for it, but no technical explanation is given as to why, for example, it could not be located in the rear garden.

    Overall, I am satisfied that the proposal would harm the character and appearance of the area, contrary to Policy 28 of the Sutton Local Plan 2018 (SLP).

  4. Section 05

    Living conditions - neighbours

    The application was submitted with a simple noise assessment resulting from the completion of a standard calculator spreadsheet provided by the [name] (MCS). This calculated the sound pressure level one metre from the centre of the closest habitable room as 37.2dB, which resulted in a ‘fail’.

    Whilst the calculator output does not indicate above what sound pressure level a ‘fail’ would result, the appellant states that the limit is 37dB, which I accept that the result would only marginally exceed. However, as the Council’s environmental health officer points out, this is based on a standardised noise environment.

    Further evidence was supplied at appeal, including road noise modelling maps by the Department for Environment, Food & [name]. This predicted an ambient road noise baseline of 45-50dB LAeq, 16h for the site, against which the appellant argues that the source, being within 10dB, would be indistinguishable.

    However, as the Council’s environmental health officer advises, this modelling is based on distances from traffic flows and road types. I am not convinced that it adequately accounts for intervening structures. In this case, surrounding buildings are three storeys high and largely enclose the affected space.

    The location on a cul-de-sac creates potential for limited activity and background noise, particularly in late evenings and at night. Whilst the calculator accounts for barriers and enclosure in a simple way, there is a high proportion of hard surface in the vicinity of the proposal from which noise could reflect.

    In this context and without an environmental noise survey, I cannot be sure the periodic starting, stopping and running of the ASHP would not cause a nuisance. Furthermore, I am confident that it would be a nuisance to residents and visitors parking or walking past it on the pavement alongside.

    I conclude that the proposal would harm the living conditions of neighbouring occupiers with regard to noise and disturbance, contrary to SLP Policy 29.

  5. Section 06

    Other Matters

    It is the policy of the Secretary of State that the need to mitigate climate change should be considered in assessing planning applications1. The need is indeed urgent, but I am not convinced that mitigation could not be achieved in this case without the harm to character, appearance and living conditions identified. 1 National Planning Policy Framework paragraph 163.

  6. Section 07

    Conclusion

    For the reasons given above the appeal should be dismissed.

Planning inspector and document dates

The official casework attribution is grouped under a one-way keyed hash and shown only by its local identifier. Decision-letter dates and page references are extracted by fixed first-page rules and checked against that authoritative record.

  • Appeal Decision

    Extracted inspector · page 1
    Inspector attribution ID 5487No official casework-database value to compare
    Extracted decision date · page 1
    3 June 2026Matches the official casework database
    Extracted site visit dates
    17 March 2026 (page 1)

Reference and authority

Official identifiers and the planning authority recorded against this case.

Case reference
6003533
Application reference
DM2025/01299
Lead case reference
Not recorded
Planning authority
London Borough of Sutton
Planning authority code
E09000029

Casework details

The casework, procedure, development and linking details supplied by the official record.

Casework type
Planning Appeal
Procedure
Written Representations
Development type
Householder developments
Appeal type reason
Not recorded
Appeal reason
refused
Type detail
Householder
Jurisdiction
No Jurisdiction Associated
Link status
Not recorded

Site and development

Published appeal-site measurements and planning designations, without the withheld precise location fields.

Site area
0 hectares
Floor space
127 m²
Number of residences
0
Site in Green Belt
No
Agricultural holding
Not recorded
Affects setting of a listed building
Yes
Historic building grant made
Not recorded
Relates to a conservation area
Not recorded
Flooding is an issue
Not recorded
Site within an AONB
No
Site within an SSSI
Not recorded

Decision and dates

The published outcome and every imported case date.

Official decision
Dismissed
Decision category
Dismissed
Received date
12 January 2026
Valid date
12 January 2026
Start date
27 January 2026
Planning authority decision date
15 December 2025
Appeal decision date
3 June 2026

Case administration

Published recovery, call-in, costs and enforcement information for this case.

Redetermined
Not recorded
Bespoke
Not recorded
Date recovered
Not recorded
Date not recovered or derecovered
Not recorded
Call-in date
Not recorded
Costs applied for
No
Enforcement grounds count
Not recorded
Enforcement grounds
Not recorded

Source and catalogue history

When this record appeared in the rolling official release and when the catalogue stored it.

Source
Planning Inspectorate casework database
Source data system
Back Office-s78
Dataset status
Current release
Catalogue record ID
89753
First seen
20 August 2026 at 14:25
Last seen
20 August 2026 at 16:29
Removed from release
Not recorded
Record created
20 August 2026 at 14:25
Record updated
20 August 2026 at 16:29