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Official casework recordDismissedCurrent release

Appeal 6003878

Public case and site metadata stored from the official casework database, including fields that were empty in the source release.

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Official decision document

The decision, section by section

6 sections

Read the development description and the Inspector’s text from the official decision PDF in source order. Source headings are retained where available. Personal and contact details are removed by an automated privacy filter; this is source material, not Rules for You analysis.

Section 01

Development description

the installation of 1 no. new communication kiosk with integrated defibrillator and advertisement display.

  1. Section 02

    Decisions

    Appeal A is dismissed.

    Appeal B is dismissed.

  2. Section 03

    Preliminary Matters

    The two appeals relate to the same site and to each other. Appeal A is concerned with the refusal of planning permission for a proposed communication kiosk. Appeal B is in respect of refusal of advertisement consent for a digital advertisement display which would be an integral part of the proposed kiosk. I have considered each appeal on its individual merits but in order to avoid duplication I have combined them into a single decision letter as they raise similar issues.

    The Town and Country Planning (Control of Advertisements) (England) Regulations 2007 (the Regulations) stipulate that advertisement control may only be exercised in the interests of ‘amenity’ and ‘public safety’. With respect to Appeal B, the development plan policies referred to by the Council are not determinative, but I have taken these into account as a material consideration. Appeal Decision 6003879 & 6003878

  3. Section 04

    [name]

    The main issue relating to Appeal A is the effect of the kiosk on the character and appearance of the area. For Appeal B, the main issue is the effect of the proposal on visual amenity. The Council has not raised concerns regarding public safety.

  4. Section 05

    Reasons

    The site is located within the town centre of Eastbourne. This part of [address] has a spacious and pleasant character, which is enhanced by the co-ordinated surfacing of the footways/road, the areas of planting and the small groupings of street furniture. The area has a commercial retail character with advertisements generally limited to retail fascias and projecting signs above existing shopfronts.

    Whilst the proposal’s modern appearance would not in itself be harmful to the surrounding area, its height and form would mark it out as being a visually prominent and intrusive feature in views in either direction. It would be positioned close to an existing grouping of street tree and furniture. The kiosk would very obviously extend their linear progression, which would undermine the considered, planned feel described above and lead to a cluttered appearance. Overall, it would not relate well to other street furniture in the vicinity or integrate well within the public realm.

    The proposal would be seen in the wider context of other advertisements. However, the proposed illuminated advertisement would highlight the presence of the kiosk, particularly when approaching from the station, thereby exacerbating its visual intrusion. Despite its automated luminance control, and the ability to control the brightness of the screen via a condition, it would inevitably draw the eye, further accentuating the proposal’s visual prominence. The screen would thereby appear as an overly dominant and visually intrusive feature in this location which would detract from the amenity of the area.

    There are modern, freestanding information boards positioned along [address]. Nevertheless, they are not digital displays of the sort proposed here and are set well apart from each other to avoid an over proliferation of such structures. They also have a different form and scale to the kiosk which helps them to assimilate into the street scene. As such, they are not harmful to the street scene in the way the proposal would be.

    The National Planning Policy Framework (the Framework) supports high quality communications infrastructure. The public telephone provided by the kiosk can offer a lifeline to some people and would be more accessible to those with mobility impairments than traditional telephone boxes. The kiosk would also provide other facilities, such as, mapping information and a defibrillator. Furthermore, the advertisement panel could be used to display public information, health messages, alerts or be utilised by local businesses for advertisement purposes. Working alongside Trees for Cities there is the future possibility of a tree being planted on an urban street.

    However, some of these benefits could not be guaranteed through the planning process and for other benefits there is no information to demonstrate the scale of need, such as local mobile phone coverage. As noted above, there are already a Appeal Decision 6003879 & 6003878 series of display boards in the town centre which offer local travel/mapping/way finding information.

    Despite concerns from some interested parties, the kiosk is said to meet the necessary requirements in relation to public health. The kiosk would also be regularly maintained and would be subject to a management plan designed to avoid anti-social behaviours. However, these matters would at best represent an absence of harm and so would not weigh positively in favour of the proposal.

    Nevertheless, there would be some positive aspects of the proposal and conditions have been put forward that could control the timing and images displayed and/or the level of illumination. The advertisement proposal would also be subject to the five standard conditions set out in the Regulations.

    However, given my findings, I do not consider the stated benefits, and proposed conditions would sufficiently mitigate or overcome my concerns to allow planning permission or advertisement consent to be forthcoming.

    Therefore, for these reasons, I conclude that the proposed kiosk and advertisement would have a harmful effect on the character and appearance of the area (Appeal A) and its visual amenity (Appeal B). As such, there would be conflict with Policy D10a of the [name] 2013 and saved Policies UHT1, UHT4 and UHT12 of the Eastbourne Borough Plan 2003. These policies collectively, amongst other things, seek to ensure that development makes a positive contribution to the townscape and harmonises with the local environment, thereby having an acceptable effect on visual amenity. There is also a requirement to ensure advertisements are sensitive to their locality.

    There would also be conflict with the provisions of paragraph 141 of the Framework which states, amongst other things, that the quality and character of places can suffer when advertisements are poorly sited.

  5. Section 06

    Conclusion

    For the reasons set out above, I conclude that both Appeal A and Appeal B should be dismissed.

Planning inspector and document dates

The official casework attribution is grouped under a one-way keyed hash and shown only by its local identifier. Decision-letter dates and page references are extracted by fixed first-page rules and checked against that authoritative record.

  • Appeal Decision

    Extracted inspector · page 1
    Inspector attribution ID 272No official casework-database value to compare
    Extracted decision date · page 1
    21 May 2026Matches the official casework database
    Extracted site visit dates
    12 May 2026 (page 1)

Reference and authority

Official identifiers and the planning authority recorded against this case.

Case reference
6003878
Application reference
250719
Lead case reference
Not recorded
Planning authority
Eastbourne Borough Council
Planning authority code
E07000061

Casework details

The casework, procedure, development and linking details supplied by the official record.

Casework type
Commercial Appeals Service (Adverts)
Procedure
Written Representations
Development type
Householder developments
Appeal type reason
Not recorded
Appeal reason
refused
Type detail
No Application Type Assocaited
Jurisdiction
No Jurisdiction Associated
Link status
Not recorded

Site and development

Published appeal-site measurements and planning designations, without the withheld precise location fields.

Site area
Not recorded
Floor space
Not recorded
Number of residences
Not recorded
Site in Green Belt
No
Agricultural holding
Not recorded
Affects setting of a listed building
Yes
Historic building grant made
Not recorded
Relates to a conservation area
Not recorded
Flooding is an issue
Not recorded
Site within an AONB
Not recorded
Site within an SSSI
Not recorded

Decision and dates

The published outcome and every imported case date.

Official decision
Dismissed
Decision category
Dismissed
Received date
20 January 2026
Valid date
20 January 2026
Start date
29 January 2026
Planning authority decision date
19 December 2025
Appeal decision date
21 May 2026

Case administration

Published recovery, call-in, costs and enforcement information for this case.

Redetermined
Not recorded
Bespoke
Not recorded
Date recovered
Not recorded
Date not recovered or derecovered
Not recorded
Call-in date
Not recorded
Costs applied for
No
Enforcement grounds count
Not recorded
Enforcement grounds
Not recorded

Source and catalogue history

When this record appeared in the rolling official release and when the catalogue stored it.

Source
Planning Inspectorate casework database
Source data system
Back Office
Dataset status
Current release
Catalogue record ID
89144
First seen
20 August 2026 at 14:25
Last seen
20 August 2026 at 16:29
Removed from release
Not recorded
Record created
20 August 2026 at 14:25
Record updated
20 August 2026 at 16:29