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Appeal 6003955

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Official decision document

The decision, section by section

9 sections

Read the development description and the Inspector’s text from the official decision PDF in source order. Source headings are retained where available. Personal and contact details are removed by an automated privacy filter; this is source material, not Rules for You analysis.

Section 01

Development description

Installation of 1No. [address] [name] and associated advertisement panels on either side of the unit.

  1. Section 02

    Decision

    Appeal A is allowed and planning permission is granted for Installation of 1No. [address] [name] and associated advertisement panels on either side of the unit at the [site address] in accordance with the terms of the application, Ref 25/00870/FUL, subject to the following

  2. Section 03

    conditions.

    The development hereby permitted shall begin not later than three years from the date of this decision.

    The development hereby permitted shall be carried out in accordance with drawing numbers: 001 – Existing Site Plan, [name]; 002 - Proposed Site Plan, [name]; 003 – Existing Site Elevation, [name]; 004 – Proposed Site Elevation, [name]; and Document V2.1 February 2025 ‘[name].

    The development hereby permitted shall at all times be operated in full accordance with the following documents: [name] Plan Version 3; Street Hub Noise Management Plan Version 2.

    Prior to the installation of the street hub hereby approved, the existing phone box structures on [address] as shown on the Proposed Site Plan (ref: 002) and on the footpath outside the [name], [name], Wolverhampton [postcode] , shall both be removed in their Appeal Decisions 6003955 & 6003956 entirety and disposed of responsibly. The respective street surfaces should then be made good to match the adjoining footway surface materials.

    Should the street hub hereby permitted no longer be required or become defunct, it shall be removed as soon as practicable thereafter and the land reinstated to its former condition

    Appeal B is allowed and express consent is granted for the display of associated advertisement panels on either side of the unit at the [site address] , in accordance with the terms of application ref: 25/00871/ADV. The consent is for five years from the date of this decision and is subject to the five standard conditions set out in the Regulations and the following additional condition:

    The intensity of the illumination of the advertisement screens permitted by this consent shall be within that recommended by the Institute of [name] in its [name] 05/23 ‘The Brightness of [name]

  3. Section 04

    Preliminary Matters

    There are 2 appeals concerning refused applications for planning permission for a street hub and express consent for advertisements respectively. Although the appeals are determined under separate legislation, they are intrinsically linked. Therefore, for the sake of expediency, and to avoid duplication, I have dealt with both appeals in the same decision letter.

    With regards to Appeal B, the Town and Country Planning (Control of Advertisements) (England) Regulations 2007 (the regulations) require that advertisement appeal decisions are made only in the interests of amenity and public safety, taking account of any material factors. The National Planning Policy Framework (the Framework) and the Planning Practice Guidance (PPG) confirm this approach. The development plan policies referred to by the Council in the decision notice for Appeal B are therefore not determinative, but I have taken them into account as a material consideration

  4. Section 05

    Main Issue

    The main issue is the effect of the proposals on the character and appearance/amenity of the area, including the setting of the Wolverhampton City Centre Conservation Area (CA) and a non-designated heritage asset (NDHA).

  5. Section 06

    Reasons

    The appeal site is located on the footpath lining the west side of [address] in the centre of Wolverhampton. Appeal A relates to the erection of a freestanding smart street hub which would measure approximately 3 metres (m) high, 1.2m wide and 0.35m deep. Both sides would include integral illuminated screens for the purposes of displaying advertisements which are the subject of Appeal B. An existing BT phone box unit is installed to the rear of the footpath adjacent the appeal site which would be removed to make way for the street hub. As part of the scheme, another older phone box unit would be removed on [address]. Appeal Decisions 6003955 & 6003956

    [address] is a commercial area which includes a number of businesses located at ground levels of predominantly three storey buildings, although the street is dominated by the M&S building to which the street hub and advertisement displays would be located in close proximity. The path includes existing street furniture including bus stops, refuse bins, streetlights and benches which are generally located to the front of the path closer to the road.

    The appeal site is not within the CA but is in close proximity, with the southern boundary located at the junction of [address] and [address] a short distance to the north. As such it is not disputed that the proposal would lie within it setting. While the statutory duty to preserve the character or appearance of a conservation area does not apply to its setting, I have had regard to paragraph 208 of the Framework which requires a decision maker to identify and assess the particular significance of any heritage asset that may be affected by a proposal, including by development affecting its setting.

    I have had regard to the CA appraisal, which advises that the general character and appearance, and thereby significance, of the CA is derived in part from its historic street patterns, in particular the main thoroughfares of [address], [address] and [address]; landmark buildings and general architectural quality of built form found within; and prevalence of materials such as sandstone and terracotta along with intricate detailing to buildings. Given the importance of [address] as a trading and retail area, and its historic connection to the development of the city centre economically, its setting therefore makes a positive contribution to the significance of the CA.

    Furthermore, the appeal site is directly outside of the Marks and Spencer’s (M&S) building which is locally listed. I have been provided with a description of the building by both parties and there is no dispute that it is a NDHA. The building is an imposing structure of significant height and width. The elevation facing [address] against which the street hub would be positioned is a striking red brick façade with a strong vertical emphasis enforced by a tall central column delineating the two distinct sections of the building which both feature recurring patterns of fenestration.

    Much of the significance of the NDHA is therefore drawn from its historic connection to the development of the commercial and retail development of the city centre in the last century, alongside its imposing classic architectural style. Given its location on [address] in a busy commercial area, the setting of the building therefore makes a positive contribution to its significance.

    The proposed street hub would be of significant height, while its modern appearance generally would be incongruent with the strong character of the red brick facade of the M&S building, as well as existing street furniture such as the refuse bins and streetlights. The large digital displays of the advertisement screens to the front and back of the unit would draw the eye to the unit, further emphasising its incongruity. In isolation, the proposed hub with advertisements displays would appear as a prominent addition to this section of [address], harming the character and appearance/amenity of the area. Given the location within the setting of the CA this would also harm the significance of the designated heritage asset, while also causing indirect harm to the NDHA through its setting. Appeal Decisions 6003955 & 6003956

    Conversely, the existing phone box unit at the appeal site is a large, bulky and generally negative influence on the street scene. It has a dated design and has clearly not been maintained by the operator causing its neglected appearance. Furthermore, it is positioned towards the rear of the footpath almost touching the M&S building, covering part of the striking façade while all other street furniture on the footway is located closer to the road.

    As such, there is merit to its removal as the proposed unit would be aligned with other street furniture to the front of the path and away from the brick façade of the NDHA, while the proposed advertisement displays would be of a similar size to those already covering the existing unit. When compared to the existing situation, the floor coverage would be significantly decreased, although there is also a trade-off given the increased height and slightly increased width of the proposed unit. The proposed hub and advertisement display would also be of similar dark colouration of the existing street furniture in the area.

    Furthermore, the proposal would also see the removal of another older phone box unit on [address] around the corner from the appeal site. That unit is positioned outside of a police station and adjacent bus stops to the front of the footway. While that unit is less harmful in its location given the colour palette is similar to the bus stops and is aligned with that and other street furniture, it would remove clutter generally speaking. There would also be some further limited benefits from the proposed unit in terms of increased access to the internet, emergency phone calls, free advertising to the Council for set periods and device charging.

    On balance, although the design of the proposed unit itself would be incongruous, I find that the removal of the existing phone boxes would be of significant benefit to the street scene, which would overall be less harmful than the existing scenario. This would be contingent on the removal of the existing boxes prior to erection of the new model, which can be conditioned.

    I note the concerns of the Council with regards to the condition of other street hubs approved in the area, which have been subject to vandalism which has affected their appearance in the street scene. I share this concern given my observations of some of these units as well as the phone box to be removed from the appeal site, which has been neglected for some time. I agree that these should be maintained in line with guidance documents submitted with the applications and this appeal. Should this not occur when required, suitable enforcement proceedings should be explored.

    For these reasons, with regards to Appeal A I conclude that the street hub would not harm the character and appearance of the area, including the settings of the CA and NDHA. This would therefore accord with policies CSP4 and ENV3 of the Black Country Core Strategy (adopted February 2011); saved policies D4, D6, D7, D8, D9, HE1, HE3, HE4, HE5, HE13 and HE19 of the Wolverhampton Unitary Development Plan (adopted June 2006). Collectively, these policies amongst other things, seek to ensure developments preserve and enhance designated heritage assets, including their settings, and incorporates high quality design, promoting the special qualities, historic character and local distinctiveness of the area. The street hub would also accord with the relevant provisions of the Framework, including paragraphs 135, 212 and 216. Appeal Decisions 6003955 & 6003956

    The advertisements subject to Appeal B would accord with the relevant provisions of the 2007 Regulations and the policies of the development plan given above insofar as they are material considerations.

  6. Section 07

    Other Matters

    There is reference in the Council’s appeal statement to impacts of the proposal on pedestrian mobility. However, the Council made clear through correspondence that it does not produce separate officer reports and that its reasons for refusal are given full in the decision notice. This was not a reason for refusal. I note the appellant has addressed this matter in their submissions, but the late introduction of such a matter would not be procedurally fair or reasonable. I have therefore not considered this further.

  7. Section 08

    Conditions

    The Council has suggested conditions to which I note the appellant has not responded. However, these are considered reasonable and necessary to remove the existing call boxes prior to the installation of the new unit approved, and control matters including maintenance, anti-social behaviour and noise as outlined in the supporting documentation. Standard conditions relating to the time implementation and approved plans are also necessary to provide clarity for all parties.

    With regards to Appeal B, I will draw the attention of the main parties to the 5 standard conditions set out in Schedule 2 of the Regulations which apply to all advertisements granted express consent. Additionally, given the lack of clarity on illumination levels in the supporting documentation, I have attached a non-standard condition to control this matter in the interests of the amenity of the area

  8. Section 09

    Conclusion

    For the reasons given, I conclude that Appeal A and Appeal B should be allowed, subject to the conditions in my formal decisions.

Planning inspector and document dates

The official casework attribution is grouped under a one-way keyed hash and shown only by its local identifier. Decision-letter dates and page references are extracted by fixed first-page rules and checked against that authoritative record.

  • Appeal Decision

    Extracted inspector · page 1
    Inspector attribution ID 550No official casework-database value to compare
    Extracted decision date · page 1
    13 April 2026Matches the official casework database
    Extracted site visit dates
    17 March 2026 (page 1)

Reference and authority

Official identifiers and the planning authority recorded against this case.

Case reference
6003955
Application reference
25/00870/FUL
Lead case reference
Not recorded
Planning authority
Wolverhampton City Council
Planning authority code
E08000031

Casework details

The casework, procedure, development and linking details supplied by the official record.

Casework type
Planning Appeal
Procedure
Written Representations
Development type
Other minor developments
Appeal type reason
Not recorded
Appeal reason
refused
Type detail
Planning Appeals - Full
Jurisdiction
No Jurisdiction Associated
Link status
Not recorded

Site and development

Published appeal-site measurements and planning designations, without the withheld precise location fields.

Site area
0 hectares
Floor space
1 m²
Number of residences
0
Site in Green Belt
No
Agricultural holding
No
Affects setting of a listed building
Yes
Historic building grant made
Not recorded
Relates to a conservation area
Not recorded
Flooding is an issue
Not recorded
Site within an AONB
No
Site within an SSSI
Not recorded

Decision and dates

The published outcome and every imported case date.

Official decision
Allowed
Decision category
Allowed
Received date
21 January 2026
Valid date
23 January 2026
Start date
23 January 2026
Planning authority decision date
4 December 2025
Appeal decision date
13 April 2026

Case administration

Published recovery, call-in, costs and enforcement information for this case.

Redetermined
Not recorded
Bespoke
Not recorded
Date recovered
Not recorded
Date not recovered or derecovered
Not recorded
Call-in date
Not recorded
Costs applied for
No
Enforcement grounds count
Not recorded
Enforcement grounds
Not recorded

Source and catalogue history

When this record appeared in the rolling official release and when the catalogue stored it.

Source
Planning Inspectorate casework database
Source data system
Back Office-s78
Dataset status
Current release
Catalogue record ID
87287
First seen
20 August 2026 at 14:25
Last seen
20 August 2026 at 16:29
Removed from release
Not recorded
Record created
20 August 2026 at 14:25
Record updated
20 August 2026 at 16:29