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Official casework recordDismissedCurrent release

Appeal 6005155

Public case and site metadata stored from the official casework database, including fields that were empty in the source release.

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Official decision document

The decision, section by section

7 sections

Read the development description and the Inspector’s text from the official decision PDF in source order. Source headings are retained where available. Personal and contact details are removed by an automated privacy filter; this is source material, not Rules for You analysis.

Section 01

Development description

described as ‘installation of 1No. [address] Hub and associated advertisement panels on either side of the unit’.

  1. Section 02

    Decision

    Appeal A is dismissed.

    Appeal B is dismissed.

  2. Section 03

    Preliminary Matters

    There are two appeals on this site, one against the refusal of planning permission and the other against the refusal of advertisement consent. They are intrinsically linked and raise similar issues. To avoid repetition, while considering each on its merits, I have dealt with both in a single decision letter.

    In respect of Appeal B, powers under the Regulations to control advertisements may be exercised only in the interests of amenity and public safety.

  3. Section 04

    Main Issue

    The main issue in respect of Appeal A is the effect of the proposed development on the character and appearance of the area.

    In relation to Appeal B, the main issue is the effect of the proposed advertisement on visual amenity.

  4. Section 05

    Reasons

    The appeal site comprises part of the footway close to the carriageway on [address], currently occupied by a traditional BT phone box. This part of the street has office premises on the back edge of the pavement rather than the more commercial frontages on the other side of the road. There is some other street furniture in the vicinity, including a bus shelter, lampposts, postbox and bollards which are typical in a town centre location.

    The proposed street hub would provide electronic communications services with digital LCD advertising screens on each side, the revenue from which would make it commercially viable. It would enable the delivery of the appellant’s [name]. As the proposed structure would replace the existing phone box, it would not increase the amount of street furniture.

    The phone booth has some graffiti and remnants of posters stuck on its sides but nonetheless has a predominantly glazed appearance. The proposed development would have a slender, modern design, but would be significantly taller, wider and appear sturdier than the existing modest phone box. Due to its overall size, solid appearance and prominent location adjacent to a busy road, the proposed street hub would appear dominant and discordant in the street scene.

    As is common in town centres, there are illuminated fascia signs and a mounted advertisement in the locality. There is also a large freestanding pylon sign at the vehicle entrance to the nearby Lidl store, but this relates to the adjacent premises and is set behind the pavement.

    The proposed advertisement screens would display content at 10 second intervals, with the illumination in accordance with the [name] 2015. In contrast to other advertisements in the area, they would be close to the road in front of an office building without fascia signs. In this context, freestanding illuminated advertisements would appear intrusive in the street scene, particularly at night. There is no substantive evidence that this additional illumination would improve public safety in a town centre location with street lighting.

    The size, position and illuminated nature of the proposed scheme would conflict with the National Planning Policy Framework (the Framework) where it seeks high quality places and recognises that the character of places can suffer when advertisements are poorly sited.

    National policies and codes of practice recognise the social and economic benefits of digital connectivity, support high quality telecommunications infrastructure and seek to create inclusive and accessible places. The proposed street hub would provide several benefits to the local community, including free ultrafast public wi-fi, improved 4G and 5G coverage, emergency communication facilities, device charging points, free phone calls, public messaging capability, environmental sensors, and free use for advertising by the Council. It would be powered by renewable energy and regularly cleaned and monitored. However, these benefits would not outweigh the harm caused to character, appearance and visual amenity.

    There is reference to appeal decisions in other areas where the Inspectors found that similar proposals would not cause unacceptable clutter or harm to visual amenity. Nevertheless, these decisions are from different locations and there is no clear evidence that they are directly comparable to the proposal before me.

    Consequently, in terms of Appeal A, I conclude that the proposed development would harm the character and appearance of the area. It would conflict with Policy CS5 of the Council’s Core Strategy 2007 (CS) and Policies DM9 and DM10 of the Council’s Development Management Policies Document 2015 (DMPD). Together, these seek development of a high-quality design that reinforces local distinctiveness and is compatible with local character, amongst other things.

    In relation to Appeal B, I conclude that the proposed advertisements would harm visual amenity. I have had regard to policies in the CS and DMPD so far as they are material. In this respect, the proposal would conflict with Policy CS5 of the CS and Policies DM9, DM10 and DM15 of the DMPD, the latter of which requires the design and siting of advertisements to cause no demonstrable harm to surrounding townscape character.

    As the proposal does not involve a shopfront to which Policy DM14 of the DMPD relates, I find no specific conflict with Policy DM14 in reaching my conclusions.

  5. Section 06

    Other Matters

    The appellant has provided a certificate declaring that the proposal would conform with the International Commission on [name] public exposure guidelines. In these circumstances, the Framework advises that health safeguards are not something which a decision maker should determine and, as such, it does not weigh in favour of the proposed scheme.

    The Council did not find harm in relation to highway or public safety. From the evidence before me, I have no reason to disagree.

  6. Section 07

    Conclusion

    For the reasons given above, I conclude that both Appeal A and Appeal B should be dismissed.

Planning inspector and document dates

The official casework attribution is grouped under a one-way keyed hash and shown only by its local identifier. Decision-letter dates and page references are extracted by fixed first-page rules and checked against that authoritative record.

  • Appeal Decision

    Extracted inspector · page 1
    Inspector attribution ID 4490No official casework-database value to compare
    Extracted decision date · page 1
    24 June 2026Matches the official casework database
    Extracted site visit dates
    16 June 2026 (page 1)

Reference and authority

Official identifiers and the planning authority recorded against this case.

Case reference
6005155
Application reference
25/01414/ADV
Lead case reference
Not recorded
Planning authority
Epsom and Ewell Borough Council
Planning authority code
E07000208

Casework details

The casework, procedure, development and linking details supplied by the official record.

Casework type
Commercial Appeals Service (Adverts)
Procedure
Written Representations
Development type
Householder developments
Appeal type reason
Not recorded
Appeal reason
refused
Type detail
No Application Type Assocaited
Jurisdiction
No Jurisdiction Associated
Link status
Not recorded

Site and development

Published appeal-site measurements and planning designations, without the withheld precise location fields.

Site area
Not recorded
Floor space
Not recorded
Number of residences
Not recorded
Site in Green Belt
No
Agricultural holding
Not recorded
Affects setting of a listed building
Yes
Historic building grant made
Not recorded
Relates to a conservation area
Not recorded
Flooding is an issue
Not recorded
Site within an AONB
Not recorded
Site within an SSSI
Not recorded

Decision and dates

The published outcome and every imported case date.

Official decision
Dismissed
Decision category
Dismissed
Received date
16 February 2026
Valid date
16 February 2026
Start date
4 March 2026
Planning authority decision date
21 January 2026
Appeal decision date
24 June 2026

Case administration

Published recovery, call-in, costs and enforcement information for this case.

Redetermined
Not recorded
Bespoke
Not recorded
Date recovered
Not recorded
Date not recovered or derecovered
Not recorded
Call-in date
Not recorded
Costs applied for
No
Enforcement grounds count
Not recorded
Enforcement grounds
Not recorded

Source and catalogue history

When this record appeared in the rolling official release and when the catalogue stored it.

Source
Planning Inspectorate casework database
Source data system
Back Office
Dataset status
Current release
Catalogue record ID
90930
First seen
20 August 2026 at 14:25
Last seen
20 August 2026 at 16:29
Removed from release
Not recorded
Record created
20 August 2026 at 14:25
Record updated
20 August 2026 at 16:29