Appeal 6005155
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Official decision document
The decision, section by section
7 sections
Read the development description and the Inspector’s text from the official decision PDF in source order. Source headings are retained where available. Personal and contact details are removed by an automated privacy filter; this is source material, not Rules for You analysis.
Section 01
Development description
described as ‘installation of 1No. [address] Hub and associated advertisement panels on either side of the unit’.
Section 02
Decision
Appeal A is dismissed.
Appeal B is dismissed.
Section 03
Preliminary Matters
There are two appeals on this site, one against the refusal of planning permission and the other against the refusal of advertisement consent. They are intrinsically linked and raise similar issues. To avoid repetition, while considering each on its merits, I have dealt with both in a single decision letter.
In respect of Appeal B, powers under the Regulations to control advertisements may be exercised only in the interests of amenity and public safety.
Section 04
Main Issue
The main issue in respect of Appeal A is the effect of the proposed development on the character and appearance of the area.
In relation to Appeal B, the main issue is the effect of the proposed advertisement on visual amenity.
Section 05
Reasons
The appeal site comprises part of the footway close to the carriageway on [address], currently occupied by a traditional BT phone box. This part of the street has office premises on the back edge of the pavement rather than the more commercial frontages on the other side of the road. There is some other street furniture in the vicinity, including a bus shelter, lampposts, postbox and bollards which are typical in a town centre location.
The proposed street hub would provide electronic communications services with digital LCD advertising screens on each side, the revenue from which would make it commercially viable. It would enable the delivery of the appellant’s [name]. As the proposed structure would replace the existing phone box, it would not increase the amount of street furniture.
The phone booth has some graffiti and remnants of posters stuck on its sides but nonetheless has a predominantly glazed appearance. The proposed development would have a slender, modern design, but would be significantly taller, wider and appear sturdier than the existing modest phone box. Due to its overall size, solid appearance and prominent location adjacent to a busy road, the proposed street hub would appear dominant and discordant in the street scene.
As is common in town centres, there are illuminated fascia signs and a mounted advertisement in the locality. There is also a large freestanding pylon sign at the vehicle entrance to the nearby Lidl store, but this relates to the adjacent premises and is set behind the pavement.
The proposed advertisement screens would display content at 10 second intervals, with the illumination in accordance with the [name] 2015. In contrast to other advertisements in the area, they would be close to the road in front of an office building without fascia signs. In this context, freestanding illuminated advertisements would appear intrusive in the street scene, particularly at night. There is no substantive evidence that this additional illumination would improve public safety in a town centre location with street lighting.
The size, position and illuminated nature of the proposed scheme would conflict with the National Planning Policy Framework (the Framework) where it seeks high quality places and recognises that the character of places can suffer when advertisements are poorly sited.
National policies and codes of practice recognise the social and economic benefits of digital connectivity, support high quality telecommunications infrastructure and seek to create inclusive and accessible places. The proposed street hub would provide several benefits to the local community, including free ultrafast public wi-fi, improved 4G and 5G coverage, emergency communication facilities, device charging points, free phone calls, public messaging capability, environmental sensors, and free use for advertising by the Council. It would be powered by renewable energy and regularly cleaned and monitored. However, these benefits would not outweigh the harm caused to character, appearance and visual amenity.
There is reference to appeal decisions in other areas where the Inspectors found that similar proposals would not cause unacceptable clutter or harm to visual amenity. Nevertheless, these decisions are from different locations and there is no clear evidence that they are directly comparable to the proposal before me.
Consequently, in terms of Appeal A, I conclude that the proposed development would harm the character and appearance of the area. It would conflict with Policy CS5 of the Council’s Core Strategy 2007 (CS) and Policies DM9 and DM10 of the Council’s Development Management Policies Document 2015 (DMPD). Together, these seek development of a high-quality design that reinforces local distinctiveness and is compatible with local character, amongst other things.
In relation to Appeal B, I conclude that the proposed advertisements would harm visual amenity. I have had regard to policies in the CS and DMPD so far as they are material. In this respect, the proposal would conflict with Policy CS5 of the CS and Policies DM9, DM10 and DM15 of the DMPD, the latter of which requires the design and siting of advertisements to cause no demonstrable harm to surrounding townscape character.
As the proposal does not involve a shopfront to which Policy DM14 of the DMPD relates, I find no specific conflict with Policy DM14 in reaching my conclusions.
Section 06
Other Matters
The appellant has provided a certificate declaring that the proposal would conform with the International Commission on [name] public exposure guidelines. In these circumstances, the Framework advises that health safeguards are not something which a decision maker should determine and, as such, it does not weigh in favour of the proposed scheme.
The Council did not find harm in relation to highway or public safety. From the evidence before me, I have no reason to disagree.
Section 07
Conclusion
For the reasons given above, I conclude that both Appeal A and Appeal B should be dismissed.
Planning inspector and document dates
The official casework attribution is grouped under a one-way keyed hash and shown only by its local identifier. Decision-letter dates and page references are extracted by fixed first-page rules and checked against that authoritative record.
Appeal Decision
- Extracted inspector · page 1
- Inspector attribution ID 4490No official casework-database value to compare
- Extracted decision date · page 1
- 24 June 2026Matches the official casework database
- Extracted site visit dates
- 16 June 2026 (page 1)
Reference and authority
Official identifiers and the planning authority recorded against this case.
- Case reference
- 6005155
- Application reference
- 25/01414/ADV
- Lead case reference
- Not recorded
- Planning authority
- Epsom and Ewell Borough Council
- Planning authority code
- E07000208
Casework details
The casework, procedure, development and linking details supplied by the official record.
- Casework type
- Commercial Appeals Service (Adverts)
- Procedure
- Written Representations
- Development type
- Householder developments
- Appeal type reason
- Not recorded
- Appeal reason
- refused
- Type detail
- No Application Type Assocaited
- Jurisdiction
- No Jurisdiction Associated
- Link status
- Not recorded
Site and development
Published appeal-site measurements and planning designations, without the withheld precise location fields.
- Site area
- Not recorded
- Floor space
- Not recorded
- Number of residences
- Not recorded
- Site in Green Belt
- No
- Agricultural holding
- Not recorded
- Affects setting of a listed building
- Yes
- Historic building grant made
- Not recorded
- Relates to a conservation area
- Not recorded
- Flooding is an issue
- Not recorded
- Site within an AONB
- Not recorded
- Site within an SSSI
- Not recorded
Decision and dates
The published outcome and every imported case date.
- Official decision
- Dismissed
- Decision category
- Dismissed
- Received date
- 16 February 2026
- Valid date
- 16 February 2026
- Start date
- 4 March 2026
- Planning authority decision date
- 21 January 2026
- Appeal decision date
- 24 June 2026
Case administration
Published recovery, call-in, costs and enforcement information for this case.
- Redetermined
- Not recorded
- Bespoke
- Not recorded
- Date recovered
- Not recorded
- Date not recovered or derecovered
- Not recorded
- Call-in date
- Not recorded
- Costs applied for
- No
- Enforcement grounds count
- Not recorded
- Enforcement grounds
- Not recorded
Source and catalogue history
When this record appeared in the rolling official release and when the catalogue stored it.
- Source
- Planning Inspectorate casework database
- Source data system
- Back Office
- Dataset status
- Current release
- Catalogue record ID
- 90930
- First seen
- 20 August 2026 at 14:25
- Last seen
- 20 August 2026 at 16:29
- Removed from release
- Not recorded
- Record created
- 20 August 2026 at 14:25
- Record updated
- 20 August 2026 at 16:29